Summary
Overview
Work History
Education
Skills
Interests
Timeline
Manager
Nitin Jethwani

Nitin Jethwani

Manager
Mumbai

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

11
11
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Operations Manager

BREADKRAFT
Mumbai
01.2017 - 02.2023
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Bar Manager

J 29 Candolim Beach Road
Goa
01.2015 - 12.2016
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Consulted with managers to organize special events and promotions.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Followed strict recipes and drink measurements to minimize product used.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Bar Tender

WTF
Mumbai
03.2012 - 12.2014
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Education

Bachelor Of Commerce - Business Administration And Management

MMK COLLEGE
Bandra West
03.2012 - 03.2013

Bartending Course - Bartending

COCKTAILS AND DREAMS MUMBAI
Khar West
10.2011 - 03.2012

H.s.c - Business Communications

MMK COLLEGE
Bandra West
03.2009 - 03.2010

S.S.C -

Sacred Heart Boys International School
Santacruz West
03.2007 - 03.2008

Skills

    Management information systems

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Interests

Cricket , chess , pool , carrom

Timeline

Operations Manager

BREADKRAFT
01.2017 - 02.2023

Bar Manager

J 29 Candolim Beach Road
01.2015 - 12.2016

Bar Tender

WTF
03.2012 - 12.2014

Bachelor Of Commerce - Business Administration And Management

MMK COLLEGE
03.2012 - 03.2013

Bartending Course - Bartending

COCKTAILS AND DREAMS MUMBAI
10.2011 - 03.2012

H.s.c - Business Communications

MMK COLLEGE
03.2009 - 03.2010

S.S.C -

Sacred Heart Boys International School
03.2007 - 03.2008

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Nitin Jethwani Manager