Nitin Kumar
New Delhi
Overview
16
16
years of professional experience
Work History
Manager
Power2SME Private Limited
Gurugram
06.2014 - Current
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Troubleshot application errors and provided technical support to end-users.
- Implemented security measures such as firewalls, antivirus programs.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Coordinated with third-party vendors for resolution of incidents or provisioning services.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Set up, optimized and managed network equipment.
- Supported, configured, maintained and upgraded customer networks and in-house servers.
- Monitored application and print servers, rapidly responding to faults and malfunctions.
- Managed email routing and internal message protocols to support reliable delivery of communications.
- Delivered reliable support for server-class systems.
- Installed security software to protect networks.
- Monitored network performance to determine adjustments needed.
- Coordinated with vendors and company personnel to facilitate purchases.
- Configured, monitored and maintained email applications or virus protection software.
- Implemented and provided technical support for voice services and equipment.
- Planned, tested and supported high-availability infrastructures.
- Analyzed intricate server issues and supported large enterprise and business-critical applications.
- Monitored system performance, troubleshooting issues as needed.
- Ensured data backups, recovery procedures, and security protocols.
- Managed user accounts, permissions, and access controls.
- Performed regular network maintenance and updates.
- Provided technical assistance to end-users on various issues.
- Implemented disaster recovery plans to minimize downtime.
- onfigured firewalls, routers, switches, VPNs.
- esigned and deployed new server environments.
- dministered Active Directory and Group Policy settings.
- ssessed network vulnerabilities and implemented security measures.
IT Manager
Maxfort School Rohini
New Delhi
05.2010 - 06.2014
- Provided technical support to end-users on a variety of issues.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Established security protocols to protect data from unauthorized access or modification.
- Managed backup, user account and helpdesk systems.
- Met with users, vendors and technicians to determine computing requirements.
System Administrator
HCL CDC
Janakpuri Delhi
11.2008 - 04.2010
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Performed regular backups of critical data and documents.
- Troubleshot application errors and provided technical support to end-users.
- Created user accounts and managed access rights for users.
- Analyzed system logs to identify suspicious activities or anomalies.
- Installed, tested and evaluated new systems, applications and patches.
- Configured and maintained system hardware, software and network components.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Coordinated with third-party vendors for resolution of incidents or provisioning services.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
Education
Matriculation -
UP Board Allahabad
Muradnagar GhaziabadIntermediate -
UP Board Allahabad
Muradnagar GhaziabadBachelor of Computer Applications -
Swami Vivekanand Subharti University,
Meerut, IndiaHCL Certified System Engineer -
HCL CDC
JanapuriSkills
- IT service management
- Network Administration
- Information Security
- Virtualization
- Technical Troubleshooting
- Documentation And Reporting
- Windows 81/10/11/Server 2012/Server 2019
- Multitasking
- Infrastructure development
- Infrastructure Planning
- Problem-solving abilities
- Software licenses and patches
- Reliability
- Budget Control
- Budget Administration
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Manager
Power2SME Private Limited
06.2014 - Current
IT Manager
Maxfort School Rohini
05.2010 - 06.2014
System Administrator
HCL CDC
11.2008 - 04.2010
Matriculation -
UP Board Allahabad
Intermediate -
UP Board Allahabad
Bachelor of Computer Applications -
Swami Vivekanand Subharti University,
HCL Certified System Engineer -
HCL CDC