Overview
Work History
Education
Skills
Languages
Timeline
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Nitin Kumar

New Delhi

Overview

16
16
years of professional experience

Work History

Manager

Power2SME Private Limited
Gurugram
06.2014 - Current
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Maintained inventory of hardware assets including servers, laptops, desktops.
  • Troubleshot application errors and provided technical support to end-users.
  • Implemented security measures such as firewalls, antivirus programs.
  • Monitored system performance to ensure optimal operations and identified potential issues.
  • Deployed operating systems upgrades and security patching in accordance with IT policies.
  • Coordinated with third-party vendors for resolution of incidents or provisioning services.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Set up, optimized and managed network equipment.
  • Supported, configured, maintained and upgraded customer networks and in-house servers.
  • Monitored application and print servers, rapidly responding to faults and malfunctions.
  • Managed email routing and internal message protocols to support reliable delivery of communications.
  • Delivered reliable support for server-class systems.
  • Installed security software to protect networks.
  • Monitored network performance to determine adjustments needed.
  • Coordinated with vendors and company personnel to facilitate purchases.
  • Configured, monitored and maintained email applications or virus protection software.
  • Implemented and provided technical support for voice services and equipment.
  • Planned, tested and supported high-availability infrastructures.
  • Analyzed intricate server issues and supported large enterprise and business-critical applications.
  • Monitored system performance, troubleshooting issues as needed.
  • Ensured data backups, recovery procedures, and security protocols.
  • Managed user accounts, permissions, and access controls.
  • Performed regular network maintenance and updates.
  • Provided technical assistance to end-users on various issues.
  • Implemented disaster recovery plans to minimize downtime.
  • onfigured firewalls, routers, switches, VPNs.
  • esigned and deployed new server environments.
  • dministered Active Directory and Group Policy settings.
  • ssessed network vulnerabilities and implemented security measures.

IT Manager

Maxfort School Rohini
New Delhi
05.2010 - 06.2014
  • Provided technical support to end-users on a variety of issues.
  • Managed the installation, configuration, maintenance, and troubleshooting of network systems.
  • Established security protocols to protect data from unauthorized access or modification.
  • Managed backup, user account and helpdesk systems.
  • Met with users, vendors and technicians to determine computing requirements.

System Administrator

HCL CDC
Janakpuri Delhi
11.2008 - 04.2010
  • Maintained inventory of hardware assets including servers, laptops, desktops.
  • Performed regular backups of critical data and documents.
  • Troubleshot application errors and provided technical support to end-users.
  • Created user accounts and managed access rights for users.
  • Analyzed system logs to identify suspicious activities or anomalies.
  • Installed, tested and evaluated new systems, applications and patches.
  • Configured and maintained system hardware, software and network components.
  • Deployed operating systems upgrades and security patching in accordance with IT policies.
  • Coordinated with third-party vendors for resolution of incidents or provisioning services.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.

Education

Matriculation -

UP Board Allahabad
Muradnagar Ghaziabad

Intermediate -

UP Board Allahabad
Muradnagar Ghaziabad

Bachelor of Computer Applications -

Swami Vivekanand Subharti University,
Meerut, India

HCL Certified System Engineer -

HCL CDC
Janapuri

Skills

  • IT service management
  • Network Administration
  • Information Security
  • Virtualization
  • Technical Troubleshooting
  • Documentation And Reporting
  • Windows 81/10/11/Server 2012/Server 2019
  • Multitasking
  • Infrastructure development
  • Infrastructure Planning
  • Problem-solving abilities
  • Software licenses and patches
  • Reliability
  • Budget Control
  • Budget Administration

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Manager

Power2SME Private Limited
06.2014 - Current

IT Manager

Maxfort School Rohini
05.2010 - 06.2014

System Administrator

HCL CDC
11.2008 - 04.2010

Matriculation -

UP Board Allahabad

Intermediate -

UP Board Allahabad

Bachelor of Computer Applications -

Swami Vivekanand Subharti University,

HCL Certified System Engineer -

HCL CDC

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Nitin Kumar