Nitin Kumar Shukla
Delhi
Summary
Seasoned Deputy General Manager at Thomas Cook India Limited, adept in driving teams to surpass sales goals and enhance operational efficiency. Demonstrated leadership in staff development and adaptability, achieving significant cluster targets. Excelled in strategy development and compliance, ensuring robust growth and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Deputy General Manager Retail Foreign Exchange
Thomas Cook India Limited
Delhi NCR Meerut & Agra
01.2011 - 11.2024
- Driving team members to meet sales goals in order to hit cluster targets.
- Setting acquisition targets for the team members to acquire new agent onboarding objectives in order to achieve the acquisition targets of the cluster.
- Developed and implemented strategies to improve operational efficiency and customer satisfaction.
- Budgeting and branch-wise distribution of yearly targets segmentally and in accordance with market conditions.
- Taking care of the cluster's target MIS, revenue tracker, and cost tracker to maintain a reasonable balance between income and outlay.
- Reviewed and monitored compliance with applicable laws, regulations, and policies to ensure compliance with regulatory requirements.
- Acted as a constant support, aid, and assistance to the cluster head and compliance team.
- Developed strategies for controlling cluster costs throughout the life cycle of a year.
Branch Manager Foreign Exchange
Thomas Cook India Limited
Delhi
07.2017 - 10.2021
- At the Thomas Cook Netaji Subhash Place Delhi Branch, I held the position of Branch Manager and oversaw a team to meet all of the goals and targets set for the Branch by the Company in accordance with their policies and those of the Government
CRE/Assistant Manager/Manager Foreign Exchange
Thomas Cook India Limited
Delhi
01.2011 - 06.2017
- Worked as a cashier profile at the front desk between 2011 and 2012
- Worked with Thomas Cook as an Implant Manager at TCS facilities from 2013 until 2016
- At the Connaught Place Thomas Cook Branch, I worked as the front desk supervisor for three team members from 2016 to 2017
Education
Bachelor of Commerce -
School of Open Learning-Delhi University
Delhi10.2010
Higher Secondary -
C.B.S.E
Delhi06.2006
Secondary Education -
C.B.S.E.
Delhi06-2004
Skills
- Decision making
- Computer Skills
- Adaptability
- Communication
- Leadership
- Staff training and development
Personal Information
Nationality: Yes
Accomplishments
- Awarded in 2021 and 2023 by the Role of Honor.
- Promoted to Assistant Manager in 2014, Branch Manager in 2017, Senior Manager in 2023, and Deputy General Manager in 2024.
References
References available upon request.
Timeline
Branch Manager Foreign Exchange
Thomas Cook India Limited
07.2017 - 10.2021
Deputy General Manager Retail Foreign Exchange
Thomas Cook India Limited
01.2011 - 11.2024
CRE/Assistant Manager/Manager Foreign Exchange
Thomas Cook India Limited
01.2011 - 06.2017
Bachelor of Commerce -
School of Open Learning-Delhi University
Higher Secondary -
C.B.S.E
Secondary Education -
C.B.S.E.
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