Nitin Malik
New Delhi
Summary
Diligent IT professional with over 6 years of experience managing enterprise-level systems, networks, and IT infrastructure. Skilled in ensuring system reliability, maximizing uptime, and implementing robust security protocols. Adept at optimizing IT operations, managing vendor relationships, and providing technical support to enhance organizational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager IT
Virtuous Retail
07.2023 - Current
- Oversee deployment, monitoring, maintenance, development, upgrading initiatives and support of all IT systems including servers, PCs, operating systems, telephones, and software applications
- Implement security protocols and procedures to prevent potential threats
- Perform server administration tasks (ex: user/group, security permissions, group policies, print services), research event-log warnings and errors, and monitor resources to ensure that systems architecture components work together seamlessly
- Monitor datacenter health using existing management tools and respond to hardware issues as they arise
- Help build, test, and maintain new servers when needed
- Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments
- Negotiate with vendors and outsource consultant contracts as well as service agreements
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
Senior IT Executive
Omaxe
12.2021 - 06.2023
- Led IT operations for Omaxe Heritage Pvt. Ltd. (Omaxe Chowk Project).
- Managed LANs, WANs, and wireless networks, including servers, routers, switches, and UPS systems.
- Resolved complex hardware and software issues, ensuring minimal downtime.
- Stayed updated on emerging technologies and provided recommendations to enhance system performance.
- Collaborated with IT teams to deliver technical support and ensure data security.
Desktop Engineer L2
Team Computers
03.2020 - 12.2021
- Coordinated with IT vendors for network (LAN, WAN, MPLS, wireless), server, and hardware (desktops, laptops, printers) maintenance.
- Maintained IT asset inventory, software repository, and budgeting for procurement.
- Troubleshot software issues, including SAP, SQL server, Telnet, and CCTV applications.
- Provided on-site and remote technical support, minimizing operational downtime.
Desktop Support Engineer L1
CMS IT Services Pvt. Ltd.
12.2019 - 03.2020
- Resolved desktop, printer, domain, and Outlook-related issues.
- Maintained network systems and provided troubleshooting support.
Customer Support Engineer
Sysnet Global Technologies
10.2018 - 12.2019
- Worked as a Team Leader & Maintaining the System & Network Of Rohtak Police
IT Manager
Institute
04.2018 - 10.2018
- Managing the labs & Networking of the college
Education
MBA - Information Technology
Lovely Professional University
Punjab12.2022
Master of Computer Applications -
Lovely Professional University
Punjab08-2018
BCA -
Maharishi Dayanand University
Rohtak12.2016
Skills
- IT Infrastructure
- Cybersecurity
- IT Operations
- IT Budgeting
- Vendor Management
- Team Leading
- IT Strategy Planning
- Active Directory
- IT Compliance & Regulations
Certification
- Microsoft Certified Professional (MCP), [ Exam 412 ] (Valid upto 06/17)
- Microsoft Azure Fundamentals, AZ-900
- Microsoft Azure Administrator Associate, AZ-104
Languages
English
Hindi
Timeline
Assistant Manager IT
Virtuous Retail
07.2023 - Current
Senior IT Executive
Omaxe
12.2021 - 06.2023
Desktop Engineer L2
Team Computers
03.2020 - 12.2021
Desktop Support Engineer L1
CMS IT Services Pvt. Ltd.
12.2019 - 03.2020
Customer Support Engineer
Sysnet Global Technologies
10.2018 - 12.2019
IT Manager
Institute
04.2018 - 10.2018
MBA - Information Technology
Lovely Professional University
Master of Computer Applications -
Lovely Professional University
BCA -
Maharishi Dayanand University
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