Nitin Munjani

I bring 15 years of experience in the IT industry with deep expertise in Salesforce platform development, configuration, integration, and end-to-end solution architecture. I specialize in designing scalable, high-performance Salesforce solutions aligned with business goals and technical best practices

• Salesforce Certified Application Architect | System Architect
• Salesforce Certified Platform Developer I & II | Admin & Advanced Admin
• Salesforce Certified Sales, Service, Experience Cloud Consultant
• Salesforce Certified Data, Integration, Identity & Access, Sharing & Visibility Architect
• Salesforce Certified Development Lifecycle & Deployment Architect
• Salesforce Certified Data Cloud Consultant | Agentforce Specialist

Customer Identity and Access Management (CIAM)

• Architected and implemented a comprehensive Identity solution with Salesforce as the Identity Provider (IdP).
• Designed and developed custom REST APIs to handle the end-to-end customer lifecycle — including user registration, authentication, profile updates, and deactivation.
• Built complex and responsive UI components using LWC, Aura Components, and Visualforce to support diverse customer-facing use cases.

Digital Attacker (Germany):

• Configured and customized Salesforce Service Cloud using Apex, Visualforce and Aura for Germany’s largest electricity and gas utility provider.
• Led Lightning Experience development with advanced customizations and integrated Salesforce Data Cloud to deliver unified, real-time customer insights.
• Worked onsite with stakeholders to simplify complex business processes through tailored Salesforce solutions.

Innovation Projects:

• Integrated Salesforce with Smartbutton for reward point tracking and Marketing Cloud for cross-channel notifications.
• Developed advanced visualizations using third-party JavaScript libraries such as dc.js, FusionCharts, Leaflet.js, and Chart.js.
• Designed and implemented a healthcare-specific solution by integrating Salesforce with IoT devices like Fitbit and Oximeter using REST APIs, Mulesoft, and PostgreSQL to enable real-time health data sync; also deployed Apttus CPQ to support complex healthcare pricing and product configurations.

Collection Management Tool (Salesforce Platform Product)

• Customized and enhanced the product using Apex, Visualforce Page, Visualforce Component and Salesforce automation tools like Workflows and Process Builder.
• Integrated with third-party systems including Mandrill, SendGrid, TrustViewer, and EasyLink.
• Built a Java-based command-line tool to automate data load processes.
• Contributed to global product implementations as part of the customer delivery team.
• Designed and managed high-volume data load jobs using Talend ETL.
• Automated product backup and version control using the Force.com Migration Tool with SVN.Designed and managed data load jobs using the Talend ETL tool for large-volume data operations.
• Implemented Force.com Migration Tool with SVN to automate product backup and version control.