Nitin Raj

Accountability :

• Responsible for a high degree of personal and team commitment to HSSE, Safety, Code of Conduct and Compliance.
• To grow business at designated territory in line with Castrol Industrial strategy, delivery of planned volume and revenue objectives.
• To ensure value delivery to customer through conducting successful trials, documenting benefits through case study with an objective to deliver Castrol value proposition.
• Effective utilization and management of marketing mix to achieve continuous improvement in profitability of business.
• To bring efficiencies through control on Account receivables ,consistent & accurate sales
  forecasting, expenses within budget and drive continuous improvements on these parameters.
• Utilize Salesforce to build a robust pipeline for future growth & rigorously drive the same to acquire New Customers and increase Share of Wallet
• High level engagement with cross functional team for development and implementation of the new projects.
• Develop and maintain strong relationship equity with major stakeholders.

Account Management and Business Development Role:

Business Development Role:

• Market Study and New Business Development.
• Finding potential Business opportunity in Commercial Vehicle Business Unit and their Spare part Division for their transmission parts like Tapered Roller Bearings and its lubrication solutions.
• Remain constant InTouch with Customer Engineering Research and center (ERC) for any new business Case.
• Commercial Negotiation during price increase in line with any increase in steel prices or during any new business development opportunity.
• Part of technical discussion and product validation during business finalization and PPAP.
• Final Commercial Contract Negotiation and finalization.
• Value Selling considering pain area of customer while adopting customer centric approach.
• Worked upon the improvement in relationship commitment and Trust of the key customer.

Account Management Role:

• Heading Off highway and heavy Truck Market Segment for Timken India Limited.
• Tata Motors
• Tata Hitachi
• Tractors India limited
• Handling INR 56 Crore Business for Eastern Territory.
• Tracking of monthly, schedules and co-ordinate with plant/Warehouse for prompt delivery.
• End to End Supply Chain Management for Development parts as well as for regular parts for Tata Motors.
• Account Receivable Tracking and maintaining target DSO Level.
• Coordinate with cross functional team (Engineering/ Quality /Logistics) to arrive at customer centric proposal.
• Worked with CRM system for better efficiency and consistency for better customer service.
• Tracking of Warranty by coordinating with after sales support team.
• Conduct Product promotion and new product introduction training program for different hierarchy levels of customers.

• Provide technical support for the sales force in the industrial market across east Territory in India.
• Manage 12+ key accounts, each requiring various level of technical and Sales Support.
• Worked with all major Steel plants in Eastern India.
• Develop process solution for a wide range of manufacturing operations to provide cost savings to customer.
• Baseline operations and evaluate opportunities for optimization within the manufacturing process by utilizing a working knowledge of grinding principles and automation.
• Acts as a growth engine for developing new business partnerships between Norton Saint Gobain and customers.
• Provides technical and safety training for various abrasive products.
• Work closely with GNO product management Team to introduce and try cost effective solution at customer end.