Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
HEIGHT
FLEET
HOBBIES
Timeline
Generic
NITIN RAWAT

NITIN RAWAT

DELHI

Summary

  • Dynamic and results-driven professional with extensive experience at Air India Ltd. as a Cabin Senior. Expert in passenger assistance and emergency procedures, ensuring safety and comfort. Recognized for exceptional problem-solving skills and reliability, consistently enhancing customer experiences and maintaining high standards of service in fast-paced environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cabin Crew Member(CABIN SENIOR)

AIR INDIA LTD.
06.2019 - Current
  • Cross-trained shift personnel in various roles and tasks by frequently rotating assignments.
  • Maintained a professional appearance at all times while interacting with customers.
  • Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
  • Followed company regulations and rules promoting safe environment for both travelers and employees.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Provided first aid assistance to passengers when necessary.
  • Greeted passengers and provided assistance with boarding, seating and stowing of carry-on luggage.
  • Demonstrated safety procedures for emergency situations and ensured compliance among passengers.

Security Executive

SPICEJET LTD.
JAIPUR
12.2017 - 01.2019
  • Monitored compliance with applicable laws and regulations related to security and safety.
  • Maintained records of all activities related to security operations for future reference.
  • Identified areas where additional resources are required for better protection against potential risks or vulnerabilities.
  • Collaborated with other departments to create a safe working environment for all employees.
  • Recorded required data for incident reports and files.
  • Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.

Floor Associate

WALMART INDIA PVT. LTD.
KOTA
04.2014 - 01.2015
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Education

GED -

UNIVERSITY OF KOTA
KOTA
05-2012

Skills

  • Reports and documentation
  • Passenger assistance
  • Special Needs Assistance
  • Grooming and Personal Hygiene
  • Flight Preparation
  • Emergency Procedures
  • Quality Control
  • Safety awareness
  • Reliability and punctuality
  • Company culture and values

Certification

  • NCC "B" & "C" Certificate Holder.
  • DIPLOMA IN AVIATION ,HOSPITALITY AND TRAVEL MANAGMENT FROM FRANKFINN INSTITUTE.

Accomplishments

  • RECEIVED KUDOS CARDS FOR EXCEPTIONAL SERVICE AND LEARNING IN WALMART INDIA PVT. LTD.
  • RECEIVED GROOMING AWARD AT STATION LEVEL IN SPICEJET LTD.

Languages

Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Beginner (A1)
A1

HEIGHT

  • 185 CM

FLEET

  • TRAINED ON AIRBUS 320 FAMILY AIRCRAFT AND BOEING 777 200 LR & 300 ER

HOBBIES

  • LISTENING TO MUSIC
  • COOKING

Timeline

Cabin Crew Member(CABIN SENIOR)

AIR INDIA LTD.
06.2019 - Current

Security Executive

SPICEJET LTD.
12.2017 - 01.2019

Floor Associate

WALMART INDIA PVT. LTD.
04.2014 - 01.2015

GED -

UNIVERSITY OF KOTA

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NITIN RAWAT