Summary
Work History
Education
Skills
Extra-Curricular Activities
Personal Information
Hobbies and Interests
Timeline
Generic
Nitin Sharma

Nitin Sharma

New Delhi

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Customer Service Agent

BWFS INDIA
  • Company Overview: Dedicated to UNITED AIRLINES.
  • 3 Year as a Customer service agent in (BWFS INDIA) dedicated to UNITED AIRLINES.
  • Dedicated to UNITED AIRLINES.

Customer Service/Security Executive

SPICEJET LIMITED
  • Company Overview: (Customer service)
  • 18 months as a customer service/security executive in SPICEJET LIMITED. (Customer service)
  • (Customer service)

Customer Service

Concentrix


  • 4 years Customer service at Concentrix.
  • Working as Lead operations with the Escalation Teams
  • Managing over 20 associates.
  • Provides feedback and coaching to the associates to make sure that all the required targets are achieved.

Education

B.A. PROGRAMME -

C.B.S.E
01.2017

12th - undefined

C.B.S.E
01.2011

10th - undefined

C.B.S.E
01.2008

Skills

  • Flexibility
  • Belief in hard work and enjoy working under pressure
  • Adaptability and flexibility
  • Case management
  • Empathetic and genuine

Extra-Curricular Activities

Played Table Tennis at School level Participated in Singing competition at School level

Personal Information

  • Date of Birth: 05/17/92
  • Nationality: Indian

Hobbies and Interests

  • Travelling
  • Listening to music

Timeline

Customer Service Agent

BWFS INDIA

Customer Service/Security Executive

SPICEJET LIMITED

12th - undefined

C.B.S.E

10th - undefined

C.B.S.E

Customer Service

Concentrix

B.A. PROGRAMME -

C.B.S.E
Nitin Sharma