Nitin Singh

• Generate weekly reports on bookings, inflows, and pipeline performance for various route-to-market segments, including Direct, VAR, Alliances, GSI, and MSP.
• Proficient in advanced Excel, Salesforce, and Power BI for creating analytical reports and dashboards.
• Develop and maintain dashboards featuring KPIs such as linearity, software and SaaS revenue (ACV and TCV), reach, frequency, yield, WoW%, QoQ%, YoY%, ARR, and predictive models.
• Monitor and analyze partner performance, updating their program tiers based on target achievements, including eligibility for MDF budget adjustments.
• Skilled in CPQ quoting processes for both new and renewal business.
• Assist leadership team in target setting by analyzing historical partner, regional, and AE performance data.
• Led weekly forecast cadences for EMEAI and APAC regions in collaboration with VPs, AVPs, Sales Directors, Sales Managers, PS Managers, and SE Managers.
• Facilitate quarterly QBRs with sales teams, identifying areas for improvement and action planning.
• Operations Lead: Spearheaded business and process optimization projects, including:

Creation of Management Packs with RTM threads

Inflow tracker process development

Forecast alignment process enhancement

• Perform account segmentation exercises, ensuring fair alignment between enterprise and commercial accounts.
• Analyze trend data to forecast operational needs and guide strategic planning.

• Ensure error-free quote creation and validation and facilitate timely approvals for migration and conversion processes in CPQ.
• Develop Excel tools to streamline license transfer worksheets, license relocation requests, and 360DM debundle requests.
• Collaborate effectively with stakeholders daily to understand their requirements and deliver tailored solutions.
• Automate bulk hosted quote creation in partnership with the OPIT team, saving approximately 4 hours per week per person.
• Conduct inclusive and engaging training sessions (both virtual and in-person) for new joiners.
• Core contributor to the Marketplace/Hyperscaler process creation team, driving strategic process enhancements.
• Served as a lead in Zuora UAT testing, providing insights and feedback during daily sync-ups and raising defect tickets to resolve system issues.
• Facilitate sales enablement training sessions for new AEs across all GEOs, ensuring they understood the latest process updates and industry developments.

• Create and maintain purchase orders in Microsoft Dynamics AX, leveraging data from PLM (YuniquePLM) and validating (POA)purchase order agreements and STA (Sales Trade Agreements).
• Assign UPCs (Universal Product Codes) to products, ensuring readiness for commercial website launches.
• Developed Excel Macros to automate daily tasks, enhancing efficiency and productivity.
• Manage and track Workfront tickets, regularly updating dashboards to monitor project progress.
• Analyse and compare Excel reports from SharePoint, SAP (Business Objects), and vendor data for performance insights and QBR Templates.
• Utilized advanced Excel formulas such as IndexMatch, Vlookup, Sumifs, and Countifs
• Update SOPs in internal systems and maintain accurate size charts in Smart Admin.

• Validate and book purchase orders in NetSuite with a focus on accuracy and efficiency.
• Trained in Renewal and New License Order Management processes.
• Conduct regular validation checks on quotes, contracts, opportunities, modifiers, and license keys for accuracy and compliance in Salesforce.
• Subject Matter Expert (SME) for both Direct and Indirect business models.
• Maintain Salesforce hygiene and develop dashboards for Team development.
• Resolve queries efficiently and accurately related to EA (Entitlement Account), pricing, billing and shipping addresses, and SKUs (Stock Keeping Units).
• Collaborate with cross-functional teams including Quoting, Finance, IT, and AR to address purchase order queries and streamline workflows.