Summary
Overview
Work History
Education
Skills
References
Awards
Training
Timeline
OfficeManager
Nitin Spolia

Nitin Spolia

AREA REVENUE HEAD- HOSPITALITY
Faridabad,HR

Summary

Dynamic professional with over a decade of cross-functional experience in exceeding management expectations in high-quality, fast-paced QSR restaurants. Proven track record of driving revenue growth for hotel businesses across assigned territories by leveraging strategic insights and operational excellence. Expertise in fostering team collaboration and enhancing customer satisfaction to achieve organizational goals. Committed to delivering exceptional results through innovative solutions and a strong focus on performance metrics.

Overview

15
15
years of professional experience

Work History

Area Revenue Head

OYO Hotels & Homes Pvt. Ltd.
02.2019 - Current
  • Leading the team of revenue managers and operation managers to strategize and drive revenue metrics in the designated territory, ensuring customer experience.erience.
  • Drive sales from our operators and ensuring the availability of sellable rooms.
  • Cross functional approach through coordination with multiple team for maintain CM positive PnL for Self operated properties.
  • Conducting regular audits, contracting and negotiations in Hub.
  • Resolving issues arising between properties operator, owners, customers and internal team.


Roles in OYO Hotels and homes before Area Revenue Head

  • General Manager – Handling a portfolio of six properties with key responsibilities for P&L and satisfying guest experience (Feb 2019 - Sept 2020).
  • Business Development Mgr. (Sept 2020- Jan 2022)- Onboarding New Hotels and competition Hotels on OYO platform to scale up business density.
  • Area Supply Manager (Feb 2022- August 2024)- Handling team of 7 BDM’s and broker channel termed as Master Franchise where main focus was to scale-up business operations in market by on boarding new hotels and running current portfolio of hotels profitably by maintaining healthy relation with patrons

Restaurant Manager

Taco-Bell
10.2018 - 02.2019
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Handling a store with a business of 45 lacs, having 40 pax seating.

Restaurant Manager

Johnny Rockets
10.2016 - 09.2018
  • Joined as Restaurant Manager in October 2016.
  • Semi-Dine restaurant with Amercian cuisne serving 60PAX seating.

Restaurant Manager

Burger King
08.2014 - 08.2016
  • Joined as Assistant Manager in August 2014 and was part of the launch team where the first outlet was inaugurated in Saket, New Delhi.
  • Promoted as restaurant manager in August 2015.
  • Handled Gurgaon and Vasant Kunj, doing revenue of 80 lacs and 45 lacs, respectively.



Asst. Restaurant Manager

Mc DONALD’S
08.2010 - 08.2014
  • Joined as a management trainee in August 2010.
  • Promoted as Shift Manager in January 2011, where I was handling shifts and managing inventory.
  • Promoted to Assistant Manager in August 2023, handling training, scheduling, and supporting the Restaurant Manager in P&L.

Education

B.Sc. - Hotel Management

IHM
01.2010

XII -

St. Johns Public School
Faridabad, New Delhi
01.2007

X -

St. Anthony’s Secondary School
Faridabad, New Delhi
01.2005

Skills

Excellent interpersonal capabilities

References

References Available on Request

Awards

The best ASM. Top Five BDM’s for premium project conducted at National Level., Awarded All India Super Achiever Trophy for the month of Jan 2016 for bringing my store to 1st Position in terms of Topline, Labor, Utilities and EBITDA., Awarded as Best Restaurant Excellence Visit in Annual Seminar with score of 96% in Northern Region and was ranked 3rd Position in India in the External Audit Performance conducted by NSF.

Training

Twenty Weeks in all the four major departments of Hotel business at Hotel Le Meridien, New Delhi.

Timeline

Area Revenue Head

OYO Hotels & Homes Pvt. Ltd.
02.2019 - Current

Restaurant Manager

Taco-Bell
10.2018 - 02.2019

Restaurant Manager

Johnny Rockets
10.2016 - 09.2018

Restaurant Manager

Burger King
08.2014 - 08.2016

Asst. Restaurant Manager

Mc DONALD’S
08.2010 - 08.2014

B.Sc. - Hotel Management

IHM

XII -

St. Johns Public School

X -

St. Anthony’s Secondary School
Nitin SpoliaAREA REVENUE HEAD- HOSPITALITY