Nitin Srinivasan M
Bengaluru
Summary
2+ Years of experience in Oracle Database Administrator with a proven track record at Happiest Minds Technologies, enhancing database performance and incident management. Skilled in Linux and IT Service Management, excel in cross-departmental collaboration and proactive problem-solving, significantly improving IT efficiency. Expert in database administration and maintenance, with a knack for mentoring and knowledge sharing.
Overview
5
5
years of professional experience
Work History
Oracle Database Administrator
Happiest Minds Technologies
11.2022 - Current
- Monitoring tickets and established working relationships across various departments to understand existing and emerging IT requirements.
- Monitored and analyzed database activity to identify and prevent incidents and recommend performance improvements.
- Provided resources and skill sets to support DBA functions for applications.
- Proposed database changes to ease monitoring and administrative effort.
- Worked with customers and other third parties to support DBA functions.
- Installing, configuring, and maintaining databases, including Oracle, SQL Server.
- Monitoring database systems to ensure availability and proactively identifying potential issues.
- Managing user authorization.
- Monitoring the database's health and performance, and take action as needed.
- ITIL certification completed in IT service management.
- Hands-on experience with ServiceNow, particularly in incident and event management.
- Utilize JIRA to track, manage, and resolve incidents efficiently.
- Hands-on experience in Freshdesk to effectively track, manage, and resolve incidents.
RCO Investigation Specialist - EN for SOA
Amazon
07.2020 - 11.2022
- Part of the KYC registration and compliance team responsible for performing due diligence of sellers registering to sell in Amazon for all EU marketplaces.
- Discovered new trends and patterns of Potentially Falsified Documents and Bad Actors to Bypass Investigation.
- Responsible for ensuring seller registering on Amazon are complaint with AML (Anti Money Laundering) Laws and regulations formulated by the European Union and United Kingdom.
- Investigating Identity, Business and Bank documents provided by the seller and performing the Final overview on the Account for all types of risk level Sellers and Companies.
- Investigating Sellers Listings and selling activity to make sure sellers listings match with the business scope defined by the Company's registrar. Flagged suspicious listings and activity by seller to the Compliance Officer.
- Performing checks to Identify Seller with any kind of fraudulent relations and worked closely with Compliance officers to make sure KYC SOP is updated and equipped to handle the ever-changing AML regulations of EU and UK.
- Input and maintaining findings in departmental database for data mining and identification of trends and patterns. Investigated sellers sign in activities if the seller is trading from Unsupported Countries. Identifying Documentation to determine if potential fraud exists by promptly identifying instances of Identity Theft.
- Part of various projects in the organization for developing and improvising the job and was in a team which helped other peers to improvise the quality metrics. Currently working as Connections Ambassador, Huddle Master, POC for Internal Audits, part of a CRG preparing team and mentoring a new hire batch.
Trainee
Dessinno Engineering Solutions
07.2019 - 06.2020
- FE modeling (Shell, Solid and Hexa meshing) of the BIW components and Plastic components in Hyper Mesh
- Carried Frequency Response Function analysis for Floor Console and IP.
Education
Bachelor of Engineering - Mechanical
Nitte Meenakshi Institute of Technology
Bengaluru, India05.2019
Skills
- Linux Operating System
- Incident Management
- Oracle e-Business Suite
- Database Administration
- Service Management
- Knowledge management
- Problem Management
- Monitoring tools
- Database monitoring
- Database Maintenance
- Backup and recovery
- IT Service Management (ITSM) Oversight
Accomplishments
- Completed certification course “AWS and DevOps”.
- Well knowledge about testing of engines and other lab equipment manufacturing.
- Completed the certification course “SIX SIGMA YELLOW BELT”.
- Completed the certification course “HYPERMESH-13" and “CATIA”.
- ITIL certification completed in IT service management.
Languages
German
Beginner (A1)
English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Telugu
Upper intermediate (B2)
Tamil
Upper intermediate (B2)
Timeline
Oracle Database Administrator
Happiest Minds Technologies
11.2022 - Current
RCO Investigation Specialist - EN for SOA
Amazon
07.2020 - 11.2022
Trainee
Dessinno Engineering Solutions
07.2019 - 06.2020
Bachelor of Engineering - Mechanical
Nitte Meenakshi Institute of Technology
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