Nitin Tandon
Deputy Manager
Gurgaon
Summary
Dynamic professional with expertise in talent acquisition, recruitment, and employee engagement, skilled in optimizing end-to-end recruitment processes and fostering high-performing teams.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Deputy Manager - Recruitment Operations
Concentrix
06.2016 - 07.2025
- Led and mentored a team of Assistant Managers, and recruiters overseeing end-to-end recruitment for diverse business functions.
- Streamlined Amazon hiring processes, reducing time-to-hire by 30% and enhancing candidate experience .
- Fostered a collaborative work environment by coaching and developing team members in recruitment and leadership competencies.
- Optimized vendor management, resulting in a 15% reduction in recruitment costs while improving hiring quality Designed and executed seamless onboarding programs, ensuring a 95% satisfaction rate among new hires Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively. Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities. Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
Lead Analyst -Recruitment Operations
American Express (AMEX)
02.2011 - 04.2016
- Managed end-to-end recruitment and onboarding processes for critical Banking and financial service positions, aligning efforts with organizational priorities.
- - Designed and executed extensive training programs for new hires, resulting in a 20% reduction in time-to-productivity.
- - Conducted thorough training needs analyses, leading to upskillingworkshops that improved employee performance by 25%.
- - Developed and maintained hiring dashboards to provide senior management with actionable insights, fostering data-driven recruitment decisions.
- - Implemented process enhancements that boosted recruitment efficiency by 15%, significantly streamlining the hiring workflow.
Senior Executive - Employee Engagement
EXL Service
01.2008 - 02.2011
- Recruited and developed high-performing teams, aligning talent acquisition strategies with organizational objectives.
- Partnered with internal stakeholders to implement effective recruitment and talent development initiatives.
- Designed and executed onboarding programs, resulting in a 20% reduction in integration time for new hires.
- Improved employee retention through targeted development strategies and continuous support initiatives.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Developed high-performing teams by recruiting top talent and fostering an environment conducive to professional development and personal growth.
Education
MBA - Marketing
Symbiosis School of Distance Learning
Pune 01.2005 - 01.2007
Bachelor of Arts - Humanities
University of Delhi
New Delhi 01.1999 - 01.2002
Skills
Core competencies
- Talent Acquisition and Management
- Team Leading skills
- Stakeholder & Vendor Management Planning and Development
- Employee Engagement and Retention
- Performance Management and Succession Planning
- Employer Branding and Recruitment Marketing
- Data-Driven Decision Making
Timeline
Deputy Manager - Recruitment Operations
Concentrix
06.2016 - 07.2025
Lead Analyst -Recruitment Operations
American Express (AMEX)
02.2011 - 04.2016
Senior Executive - Employee Engagement
EXL Service
01.2008 - 02.2011
MBA - Marketing
Symbiosis School of Distance Learning
01.2005 - 01.2007
Bachelor of Arts - Humanities
University of Delhi
01.1999 - 01.2002
Awards
American Express World Service Excellence Award for exceptional contributions to recruitment and learning initiatives.