Dynamic business operations leader with a proven track record in coaching teams to achieve exceptional results while promoting individual growth. Expertise in strategic planning, performance analysis, and motivational techniques fosters a collaborative environment that enhances adaptability and resilience. Recognized for reliability and commitment to results, consistently leveraging strong interpersonal skills to improve team dynamics and build rapport. Proficient in designing customized training programs & optimize process that align with organizational goals and elevate team performance.
Hi, I’m
NITIN TANWAR
Head Of Business Operations
Bangalore
Summary
Overview
8
years of professional experience
2
Languages
Work History
LUX Gyms
Head Of Business Operations
01.2025 - Current
Job overview
- Implemented cost-saving measures, reducing operational expenses without sacrificing quality or productivity.
- Maximized revenue generation through effective sales strategies and market analysis insights.
- Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
- Oversaw financial management, ensuring accurate forecasting, budgeting, and reporting to support informed decisionmaking.
- Negotiated contracts with vendors, securing the best possible terms for the company''s needs and budget constraints.
- Directed resource allocation, ensuring optimal utilization of personnel, equipment, and facilities in alignment with business goals.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Luxury Gyms
Trainer Operations Lead
03.2022 - 12.2024
Job overview
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Championed change management efforts across organizational departments, assisting employees in adapting to new policies or procedures effectively.
- Led project teams through all phases of implementation, from initial planning to final execution, ensuring successful completion within defined timelines.
- Grew personal training business by 3x within 1 year.
- Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Cult Bootcamp & Transform
Growth Operations Manager
11.2023 - 03.2024
Job overview
- Analyzed customer behavior and trends to improve product offerings and user experience.
- Continuously monitored and assessed the competitive landscape, adjusting growth strategies to maintain a strong market position.
Cult Bootcamp
Operations & Format Head
11.2022 - 10.2023
Job overview
- Worked on Bootcamp GTM Strategy, designed Customer Journey, and ran program experiments for pre-launch.
- Collaborated with cross-functioning teams to define key success metrics, pricing, marketing channels, organizational structure, and designed training modules for scale.
- Scaled the business to 90 stores, with revenue growth of 0 to 1 crore per month, within 6 months of launch.
Cult Transform
Coach Team Lead
05.2022 - 11.2022
Job overview
- Streamlined SOPs, hiring, training, and increased eNPS by over 25%.
- Conducted regular performance evaluations, providing habit coaches with constructive feedback, and setting clear goals for improvement.
- Contributed to revenue growth and conversion metrics by launching coach-led sales and assisting the growth team.
Cult.Fit
Senior Habit Coach
05.2021 - 01.2022
Job overview
- Collaborated with the Tech/Product domain to enhance the customer journey and optimize coach productivity, Designed nutrition and training program to improve athletes performance.
Cult.Fit
Senior S&C Coach
11.2017 - 05.2021
Job overview
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Education
Jagannath Institute of Management Sciences New Delhi, India
BBA from Interior Design
04.2001
University Overview
Skills
Data-driven performance assessment
Achievements Snapshot
Achievements Snapshot
- Growth of Luxury gym business from 2cr to 7cr per month
- Achieved highest ever revenue in Pre-Sales of 2.4 Cr over 4 months.
- Mentorship delivery to have 10+ promotions in team over last 3 years.
- Achieved highest product NPS of 60.
- Achieved a retention rate of 60% in Personal Training business.
- Reduced employee attrition rate from 10% to 3% in an Year.
- Achieved 130% against the Franchise Business Case targets across all luxury gyms.
- Fostered healthy & happy work environment & Achieved employee NPS of 70
Timeline
Head Of Business Operations
LUX Gyms
01.2025 - Current
Growth Operations Manager
Cult Bootcamp & Transform
11.2023 - 03.2024
Operations & Format Head
Cult Bootcamp
11.2022 - 10.2023
Coach Team Lead
Cult Transform
05.2022 - 11.2022
Trainer Operations Lead
Luxury Gyms
03.2022 - 12.2024
Senior Habit Coach
Cult.Fit
05.2021 - 01.2022
Senior S&C Coach
Cult.Fit
11.2017 - 05.2021
Jagannath Institute of Management Sciences
BBA from Interior Design
04.2001