Nitin Upadhyay
Human Resource
A-927/11 , Indira Nagar , Lucknow
Summary
I am an HR partner and specialist with extensive experience in HR operations, employee onboarding, grievance handling, and employee relations. I focus on streamlining HR processes and creating efficient, positive work environments that support organizational goals and employee well-being. With a solid background in managing critical HR functions, I bring a strategic approach to policy compliance, workforce management, and employee engagement. I am committed to optimizing HR services, ensuring operational excellence, and fostering productive, inclusive workplaces that drive organizational success.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Human Resource Executive
HCL Technologies
03.2024 - Current
- Conducted regular employee orientation and induction sessions, and supported training initiatives to ensure smooth onboarding and alignment with organizational policies and HR processes.
- Addressed and resolved employee grievances, queries, and escalations, ensuring adherence to company policies, statutory compliance, and the maintenance of a positive and compliant work environment.
- Oversaw the governance and effective utilization of enterprise HR technology platforms, ensuring data security, system compliance, and process integrity in line with internal controls and regulatory standards.
- Managed and monitored the background verification (BGV) process for new hires, coordinating with internal teams and vendors to ensure accuracy, timeliness, and compliance with organizational and legal guidelines.
- Supported performance management processes, including goal setting, performance reviews, and development planning, while coordinating with HR Business Partners, and resolving escalated employee concerns.
- Performed HR services audits, reviewing HR processes, transactions, and documentation to ensure policy adherence, process compliance, and governance standards, and supported corrective actions where required.
- Actively contributed to the REACH initiative (Recognize, Engage, Access, Communicate, Help) by engaging directly with employees, addressing concerns, providing guidance, and enhancing overall employee experience and connectivity.
- Conducted research and analytical studies on AI adoption in HR services, evaluating opportunities to enhance efficiency, automation, and service delivery through digital solutions.
- Worked on the Digital People Partner (DPP) initiative, supporting research, analysis, and process evaluation to enable digitally driven HR support, and improved employee engagement.
- Analyzed employee engagement metrics and insights from the Viva Engage platform, providing actionable recommendations to senior leadership to improve engagement levels, communication effectiveness, and collaboration across the organization.
- Collaborated with the VP of HR to explore AI integration (Copilot) within Viva Engage, conducting a feasibility analysis, and presenting strategic recommendations based on research findings.
- Handled policy framework-related activities, including the review, interpretation, and execution of HR policies, while managing SSD tickets related to performance, policy clarifications, and employee lifecycle queries.
Human Resources Executive
ARDEM Data Services Private Limited
10.2021 - 02.2024
- Managed full-cycle recruitment processes for both technical and non-technical roles, from sourcing and screening to final hiring decisions.
- Maintained a detailed database of daily interview activities, allowing for trend analysis and data-driven decision-making.
- Created and analyzed recruitment reports, providing key metrics and insights to drive continuous improvement in talent acquisition. Facilitated new hires in completing joining formalities and documentation, ensuring accuracy, and a seamless onboarding experience.
- Optimized onboarding processes, contributing to a smooth and efficient integration for new employees.
- Addressed and resolved employee concerns and grievances proactively, fostering a positive and supportive workplace culture.
- Led induction sessions for new employees, introducing them to company policies, culture, and key responsibilities of their roles.
- Organized training and development activities, promoting ongoing professional growth within the team.
- Collaborated with management and employees on initiatives to improve workplace relationships, boost morale, and enhance productivity.
- Provided employees with guidance on HR policies and procedures, ensuring clarity and compliance across the organization.
- Conducted exit interviews, gathering feedback from departing employees to inform retention and engagement strategies.
HR Consultant
Parishram Resources (Client- Genpact India Private Limited)
07.2021 - 10.2021
- Expertly assessed candidates for diverse technical and non-technical positions, ensuring a thorough and efficient screening process.
- Provided end-to-end support to candidates, ensuring a seamless experience throughout all interview stages.
- Managed email accounts and groups, including creating, deleting, resetting passwords, and forwarding emails as needed.
- Maintained a detailed and organized database of daily interview activities, enabling accurate tracking and reporting.
- Coordinated onboarding activities, ensuring a smooth transition for new hires on their joining day.
- Created and maintained a master database of all successfully onboarded employees, ensuring data accuracy and accessibility.
Education
PGDHRM - Human Resource Management
04.2001 -
Master's - Human Resources Management
04.2001 -
Bachelor's - Hotel Management
04.2001 -
Skills
HR Operations & COE Processes
Certifications
Professional in Human Resources: Employment Legislation
Percipio
Completed a comprehensive certification focused on employment laws and regulations, enhancing expertise in HR compliance, workplace policies, and legal frameworks governing employee relations.
ChatGPT for HR
Great Learning
Successfully completed an enriching course from Great Learning, exploring the transformative role of AI-driven ChatGPT technology in optimizing HR functions, including the onboarding process.
Workday HCM Functional
Croma Campus
I have successfully attained the Workday HCM Functional Certification from Croma Campus, underscoring my expertise in Workday Human Capital Management (HCM), a premier cloud-based solution for HR and financial management. This certification serves as a testament to my proficiency in navigating and utilizing the comprehensive features and functionalities inherent to Workday HCM.This certification not only validates my commitment to professional development but also showcases my dedication to mastering the intricacies of Workday HCM. Through this comprehensive course, I have acquired in-depth knowledge and skills that position me as an adept professional capable of optimizing HR management through the strategic use of Workday HCM. I am confident that my certification in Workday HCM Functional will contribute significantly to any organization's human resource management goals, ensuring efficient and effective utilization of this advanced software solution.
Certificate ID- CCN-96256679
Hiring and Onboarding Employees with ClickUp
Coursera
I have completed the online non-credit course, 'Hiring and Onboarding Employees with ClickUp,' authorized by Coursera Project Network. The completion certificate I received validates my competence in this area.
Human Resources Program
Forage
I have successfully completed the Human Resources Program Certification from Forage, covering practical modules such as providing constructive feedback, practicing Lean Principles, and coaching leaders on Compensation & Benefits approaches. This certification attests to my proficiency in essential HR skills, and I am eager to apply this knowledge in contributing to impactful HR initiatives.
Complete Human Resource Management Setup Workflow
Udemy
The HR Department Setup Workflow course was completed through Udemy to streamline HR processes, manage documentation, and ensure compliance with labour laws and regulations. The course simplifies administrative tasks, allowing HR professionals to focus on people-centric initiatives such as talent acquisition, development, and engagement.
Internship
lebua Hotels & Resorts
HR Trainee (February 2019-August 2019)
- Interviewing and assessing prospective candidates.
- Played a key role in coordinating company events, including conferences, workshops, and employee gatherings, fostering a vibrant work culture.
- Communicate information to employees regarding employer-employee relations, employee activities, and personnel policies and programs.
- Provided support and guidance to managers on employee relations issues, resulting in improved employee morale and retention.
- Contributed to the preparation of reports, presentations, and other documentation, ensuring accuracy and alignment with organizational standards.
- Expertly managed the calendars of the management team, ensuring precise scheduling of appointments, meetings, and deadlines.
- Diligently managed phone calls, emails, and correspondence with a commitment to timely and professional responses.
ARDEM Data Services Private Limited
Human Resource Intern (March 2021-June 2021)
- Collaborated with HR professionals to identify staffing needs and assisted in developing job descriptions.
- Contributed to the recruitment process by posting job openings on various platforms and assisting in candidate screening.
- Gained valuable experience in addressing and resolving employee concerns, conflicts, and grievances.
- Assisted in promoting a positive work environment through effective communication.
- Identified training and development needs, participating in the coordination of relevant programs.
- Contributed to the enhancement of employee skills and performance.
- Played a crucial role in the onboarding process for new hires, handling paperwork, orientation, and training.
- Conducted exit interviews and gathered feedback from departing employees, contributing to continuous improvement.
Timeline
Human Resource Executive - HCL Technologies
03.2024 - Current
Human Resources Executive - ARDEM Data Services Private Limited
10.2021 - 02.2024
HR Consultant - Parishram Resources (Client- Genpact India Private Limited)
07.2021 - 10.2021
Symbiosis Centre For Distance Learning, Pune - PGDHRM, Human Resource Management
04.2001 -
Institute of Hotel Management, Lucknow - Master's, Human Resources Management
04.2001 -
Institute of Hotel Management, Bhopal - Bachelor's , Hotel Management
04.2001 -