Python
Nitin Vig
Senior Product Director
Gurgaon
Summary
PROFESSIONAL SUMMARY ( 15 Years) Seasoned product management leader building and managing data products for the last 15 years using advanced analytics & data science. Passionate about building great user experience for customers. Equally comfortable building a product from the original concept or revamping an existing one, with the common goal of delivering value to the customer and business to the organization. Expert at visioning solutions, gathering stakeholder support, defining, and measuring product KPIs using advance analytics tools. In his current role at Gartner, I am building a Digital Platform to let C-Suite easily access and explore their key metrics & data.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Sr. Product Director
Gartner
Gurgaon
08.2022 - Current
- Building a data & insights tool on gartner.com to enable C-Suite to explore, analyze and share their KPIs, solving for inconvenience in searching for the right data & metrics
- Responsible for product growth, program management, process and product design, communication and change management, GTM and customer support
- People Leader - Hiring, mentoring, and coaching new product managers across the product organization
- Focus areas include competitor analysis, product road mapping and product development levering agile methodologies
- Leveraging product analytics (AI/ML) to drive and prioritize investment decisions and foster solution adoption.
- Oversaw product design and roadmap and coordinated aspects of development and rollout.
Director of Analytics
Gartner
Gurgaon
06.2019 - 07.2022
- Responsible for helping business improve client retention and digital engagement through scalable data & analysis, reporting and testing hypotheses through curated data
- Developed metrics aligned to business KPIs to track engagement of clients on digital platform
- Led the effort to define client-centric metric that helped measure client engagement through multiple channels – web, email, phone to efficiently track and predict client renewals
- Aligned analytic activities to overall business strategy to drive direction of team, projects and processes.
- Collaborated with internal and external stakeholders to understand client's business situation and develop data-driven analytic solutions and insights to direct marketing strategies.
- Analyzed large datasets to identify trends and patterns in customer behaviors.
Manager Data & Analytics
PwC US
Mumbai
07.2015 - 05.2019
- Designed and developed the analytics engine for Intelligent recommendation App that can be leveraged to push smart notifications to mobile subscribers based on their best time and location of the day
- Collaborated with sister firm, IT implementation practice of PwC, to develop an analytics engine on sales force CRM, the solution has been successfully implemented for one project
- Led and developed Multi-Channel Attribution solution to study marketing customer journeys and understand factors to drive conversion using R
- Helped develop dynamic pricing strategy by conducting leakage analysis on pricing structure of the client
- Led a team of four to build an automated tool for predicting the optimum quantity of spare parts that need to be carried by a service technician to achieve a maximum first-time resolution, using Time series forecasting and Non-linear optimization technique
Senior Product Manager
Tata Interactive
Mumbai
06.2013 - 06.2015
- Digital Product Management/Analytics, Built a customer engagement strategy for a leading tech giant by generating primary data using survey designed in Sawtooth and then conducted analysis to identify key switching behavior of customers
- Led a cross-functional team of Tech, Visual Designers, Content Writers to deliver e-learning tools for clients across Telecom & Retail sectors
- Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
- Prioritized roadmap in order to achieve product goals and metrics.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Analyzed metrics to measure product performance.
Product Manager
Hughes Network Systems
Mumbai
08.2010 - 07.2011
- Designed a detailed customer profiling by segmenting existing and new customers based on their historical purchases and also their firmographic details to effectively cross-sell products/services to customers
- Used data analytics to track lead generation campaigns and improve quality.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Spearheaded the development of a pricing dashboard based on historical sales transaction by region & products, thereby enabling the sales force to prepare better quotes
Product Manager
Siemens Limited
Mumbai
06.2006 - 08.2010
- Developed PRDs of telecom products by capturing user needs through Sales, Operations & Service Team
- Conducted a benchmarking analysis of major player in the industrial automation space, helping Siemens to make informed decisions about launching new services in the western India region
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Developed product documentation to communicate upcoming features and products to internal teams.
Education
MBA - Finance, Marketing & Business
Kelley School of Business, Indiana University
Bloomington, Indiana 08.2011 - 05.2013
Bachelor of Science - Electronics & Telecom
Mumbai University
Mumbai 06.2002 - 05.2006
Skills
Product prototypes
undefinedSoftware
SQL
PowerBI
JIRA
Certification
Python for Data Science
Timeline
Product Management A-Z
11-2022
Sr. Product Director
Gartner
08.2022 - Current
Python for Data Science
12-2021
Director of Analytics
Gartner
06.2019 - 07.2022
Manager Data & Analytics
PwC US
07.2015 - 05.2019
Senior Product Manager
Tata Interactive
06.2013 - 06.2015
MBA - Finance, Marketing & Business
Kelley School of Business, Indiana University
08.2011 - 05.2013
Product Manager
Hughes Network Systems
08.2010 - 07.2011
Product Manager
Siemens Limited
06.2006 - 08.2010
Bachelor of Science - Electronics & Telecom
Mumbai University
06.2002 - 05.2006
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