NITIN Y
Hyderabad
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
QA Manual Tester
PSL Limited
11.2023 - Current
- Designed and implemented detailed test cases to validate software performance.
- Utilized JIRA to identify and manage software defects for prompt resolution.
- Validated system consistency through regression testing after changes.
- Spearheaded advancements in testing methods, elevating accuracy and efficiency of test cycles.
- Contributed to user acceptance testing sessions to acquire feedback for product upgrades.
- Verified alignment of project documentation with quality assurance and compliance standards.
- Engaged with multiple teams to specify requirements and advance testing strategies.
Quality Assurance Engineer
Samsung Service Center
02.2021 - 05.2023
- Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
- Collaborated with cross-functional teams to identify and resolve defects.
- Trained junior technicians on repair techniques and best practices in smartphone servicing.
- Diagnosed and repaired hardware and software issues on various smartphone models.
- Utilized diagnostic tools to troubleshoot technical problems efficiently.
- Developed and executed comprehensive test plans to ensure software quality.
- Provided exceptional customer service, addressing inquiries and resolving complaints promptly.
Business Development Manager
Sha
09.2019 - 01.2021
- Enhanced customer experience through personalized service and product recommendations.
- Collaborated with team to maintain organized sales floor and ensure optimal product displays.
- Managed inventory levels, conducting regular stock checks to reduce discrepancies.
- Trained new associates on sales techniques and store policies to improve team performance.
- Implemented promotional displays, increasing customer engagement and driving sales initiatives.
- Analyzed sales trends to inform merchandising strategies and optimize product placement.
- Resolved customer complaints effectively, fostering loyalty and improving satisfaction ratings.
- Greeted customers and helped with product questions, selections, and purchases.
- Conducted market analysis to identify emerging trends and opportunities for expansion.
- Led cross-functional teams to execute business development initiatives and optimize performance.
- Created tailored proposals and presentations for potential clients, enhancing engagement rates.
- Negotiated contracts with key stakeholders, ensuring favorable terms and conditions for the company.
- Generated new business with marketing initiatives and strategic plans.
Education
Master of Science - Project Management
University of Northampton
Northampton, United Kingdom.11.2021
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Jawaharlal Nehru Technological University
Kakinada, India.05.2015
Skills
- Market intelligence
- New product channels
- Research and development
- Product profitability analysis
- Product development lifecycle
- Customer relationship management (CRM)
- Product launches
- Lead generation campaigns
- Brand promotion
- Brand development
- Excellent communication
- Public speaking
Certification
- CQT - Certified Quality Technician
Timeline
QA Manual Tester
PSL Limited
11.2023 - Current
Quality Assurance Engineer
Samsung Service Center
02.2021 - 05.2023
Business Development Manager
Sha
09.2019 - 01.2021
Master of Science - Project Management
University of Northampton
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Jawaharlal Nehru Technological University