Nitin Yadav
Food & Beverage Supervisor
Ballia
Summary
A dynamic and customer-focused Food and Beverage Supervisor with a proven track record of delivering exceptional service in diverse hospitality settings. Possessing comprehensive knowledge of food and beverage operations, I excel in ensuring guest satisfaction through personalized attention, and efficient service delivery. Skilled in handling high-pressure situations with professionalism, and maintaining a positive attitude, I am adept at multitasking, and thrive in fast-paced environments. With a commitment to upholding quality standards and fostering a welcoming atmosphere, I am dedicated to enhancing the overall dining experience for patrons, while contributing to the success of the team and the establishment.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
3
3
Languages
Work History
Senior Food & Beverage Supervisor
CLOUD 9 SAROVAR PREMIERE (PRE-OPENING)
09.2024 - Current
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience
- Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods
- Resolved customer complaints promptly in a professional manner
- Provided ongoing coaching and mentoring for employees in order to improve their job performance
- Created detailed reports outlining staffing needs, sales figures, inventory levels and other relevant information
- Developed and implemented strategies to enhance team performance, improve processes and boost results
- Resolved conflicts between staff members in a professional manner while encouraging team building skills among employees
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Collaborated with server trainees to promptly resolve potential customer concerns
- Reviewed weekly sales reports to identify trends in sales volume for menu items
- Trained new hires in proper food handling techniques and safety regulations
Assistant Manager
PBA Filmcity
12.2022 - 05.2024
- Managed all aspects of event planning, coordination, and venue operations
- Oversaw client relations, vendor management, staff supervision, and budgeting
- Orchestrated seamless execution of weddings and events, ensuring client satisfaction and profitability
- Maintained high standards of service and cleanliness, resolving issues promptly to enhance guest experience
- Contributed to venue's success as a premier destination for unforgettable events
Food & Beverage Supervisor
Tertullia Bistro
09.2020 - 11.2022
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Implemented cost-saving initiatives such as portion control measures, waste reduction strategies and energy conservation efforts
- Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels
- Delegated work to staff, setting priorities and goals
- Coached staff on strategies to enhance performance and improve customer relations
- Provided ongoing coaching and mentoring for employees in order to improve their job performance
- Analyzed employee feedback surveys to determine areas needing improvement in the dining experience
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
Food & Beverage Server
Tertullia Bistro
08.2019 - 08.2020
- Led daily restaurant operations, overseeing staff training, inventory management, and guest relations
- Maintained high service standards, optimized workflow, and ensured guest satisfaction
- Managed inventory levels, controlled costs, and enforced health and safety regulations
- Played a key role in enhancing the restaurant's reputation and driving revenue growth
Education
Bachelor of Arts - Hospitality And Tourism Management, Food And Beverage
ITM-IHM Nerul
12th - undefined
RBIC
Ballia, Uttar Pradesh10th - undefined
CCSRUV
Ballia, Uttar PradeshSkills
- Customer Service Excellence
- Attention to detail
- Adaptability
- Food and Beverage Knowledge
- Time management
- Proactive and self-motivated
- Compliance and Safety
- Excellent communication skills
- Sales Optimization
Courses And Trainings
- Certificate of Proficiency in Security Training for Seafarers with Designated Security Duties (STSDSD)
- Certificate of Proficiency in Personal Survival Techniques (PST)
- Certificate of Proficiency in Fire Protection & Fire Fighting (FPFF)
- Certificate of Proficiency in Elementary First Aid (EFA)
- Certificate of Proficiency in Personal Safety & Social Responsibilities (PSSR)
- Advanced Course in Cruise Line Operations (USPH), SAI Institutions, Chennai
Personal Information
- Date of Birth: 08/22/99
- Nationality: Indian
- Marital Status: Engaged
Passport And Visa Details
T1176278, 05/23/29
Timeline
Senior Food & Beverage Supervisor
CLOUD 9 SAROVAR PREMIERE (PRE-OPENING)
09.2024 - Current
Assistant Manager
PBA Filmcity
12.2022 - 05.2024
Food & Beverage Supervisor
Tertullia Bistro
09.2020 - 11.2022
Food & Beverage Server
Tertullia Bistro
08.2019 - 08.2020
12th - undefined
RBIC
10th - undefined
CCSRUV
Bachelor of Arts - Hospitality And Tourism Management, Food And Beverage
ITM-IHM Nerul
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