NITIN KUMAR SAGAR
BRANCH MANAGER
Shahjahanpur
Summary
Dynamic leader with proven expertise in operations management and strategic planning honed at ARYAVART BANK. Excelled in team leadership, fostering a culture of productivity and engagement, and driving business growth through effective decision-making and relationship building. Achieved notable improvements in customer satisfaction and financial management, ensuring profitability and high-quality service delivery.
Overview
9
9
years of professional experience
Work History
MANAGER
BARODA UP BANK
01.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
ASISTANT MANAGER
ARYAVART BANK
03.2016 - 01.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
Bachelor of Technology - Electronics And Communications Engineering
HINDUSTAN INSTITUTE OF TECHNOLOGY
Greater Noida, India 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Customer service
Financial management
Business development
Marketing
Relationship building
Timeline
MANAGER
BARODA UP BANK
01.2020 - Current
ASISTANT MANAGER
ARYAVART BANK
03.2016 - 01.2020
Bachelor of Technology - Electronics And Communications Engineering
HINDUSTAN INSTITUTE OF TECHNOLOGY
04.2001 -
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