Nitin Pandit Borkar

• Demonstrated leadership skills in managing projects from concept to completion.
• Proved successful working within tight deadlines and a fast-paced environment.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Supervise and guide team towards maximize performance and to maintain DRR.
• Prepare and control the sales and customer target and monitor team's efficiency and drive maximum productivity from each member.
• Prepare and control the sales and customer target and monitor team's efficiency and drive maximum productivity from each member
• Monitor stock levels ensure driving both KVI and Non KVI assortment available.
• Resolve complaints from customers to maintain the organization reputation. Keeping the details of market trends to determine the need for improvements in the sales pitch.
• Daily analysis the sales reports and make forecasts.
• Daily market visits with the team member as per plan PJP to ensure strong relationship with the customer base.
• Daily tracking of Operational parameters like UBC, Ticket Size, Maximum utilization of Brand promotion, Maximum redemption of coupon, Brand Sale tracking to improve brand contribution in MBP.

Targets and achievements

• Responsible for achievement of set sales target for store.
• Responsible for achievement of all store KPI targets.
• Responsible for SPD achievement as agreed with franchisee partner.
• Responsible for Achieving sales targets/ABP & ensuring profitability of store.
• Responsible for Achieving budgeted numbers on Conversions, Bill Size, Value per customer.
• Implementing measures for cost control.
• Customer Service
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Ensuring all staff & managers proactively resolves customers queries and complaints.
• Daily checked of Customer feedbacks.
• Resolving escalated customers complaints & ensuring l00% customers satisfactions.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Stock Management & SOP adherence
• Adherence to l00% sop set by Floor & Furnishings.
• Ensuring all activities during store opening and store closing.
• Ensuring all measures are taken to control shrinkages.
• Ensuring that all stock consolidation is executed as per timelines.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Staff Management & Training
• Ensuring timely execution of staff engagement & training calendar.
• Providing on job training to staff.
• Develops & maintains a motivated and enthusiastic team who would achieve and exceed targets.
• Responsible for Grooming and development of staff for future roles.
• Identification of potential people for higher responsibilities.
• Ensuring staff retention and engagement is high through motivation, coaching and guiding them.
• Ensuring Grooming Standards has maintained.

• Responsible to achieve Quarterly target of the department assign by the Head Office.
• Managing team of 46 Team members including Brand staff.
• Leading, Motivating, Monitoring & Reviewing team.
• Maintaining Look & feel of the Department.
• Co-ordination with Buying and Merchandising team.
• Monitoring the stock availability on a weekly basis so as to keep a track for stock replenishment.
• Global counting in every week to avoid shrinkage & increase profit of Bottom Line.
• Vendor management.
• Product feedback to the Zonal category team to improve the Sale (Every week).
• Daily department floor walk & Briefing of the team.
• Monitoring Brands on SSPD on weekly, Monthly, Yearly.
• Maintains proper Bar-coding & correct in-warding to avoid negative inventory.
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
• Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
• Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.

• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Mentored and guided employees to foster proper completion of assigned duties.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Planning visits of the customer frequently visiting them and convince for company product.
• Daily follow up of customer & setting objective for next visit to develop the new business opportunity for the company.