Summary
Overview
Work History
Education
Skills
Certification
Cybersecurity Projects
Timeline
Generic

NITINRAJ THIRUNAKKARASU

Chennai

Summary

CompTIA Security+ and ISC2 CC certified IT & cybersecurity professional with experience in technical support, Windows systems, Active Directory, Microsoft 365, networking, user access management and enterprise troubleshooting. Hands-on experience with Windows Server, Microsoft Sentinel, Splunk, Wazuh, vulnerability management and incident investigation. Seeking a System Engineer role.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Transport Operations Coordinator

Armour Transportation Systems
Halifax
11.2022 - 04.2025
  • Managed operational systems and user access while resolving business application issues.
  • Coordinated incident resolution, documentation and cross-functional communication.
  • Trained staff and maintained operational continuity.

Technical Support Advisor

Concentrix
Halifax
09.2021 - 05.2022
  • Provided L1/L2 technical support for Apple products.
  • Troubleshot authentication, account access and software issues.
  • Escalated complex incidents while meeting SLA targets.
  • Documented troubleshooting steps in ticketing system for future reference.

System Engineer Trainee

Infosys Ltd.
Mysuru
05.2016 - 09.2016
  • Completed enterprise IT infrastructure and systems administration training covering Windows, networking fundamentals, and IT service processes.
  • Gained hands-on exposure to troubleshooting, system administration concepts, and corporate IT support practices.

Education

Master of Engineering - Internetworking

Dalhousie University
Canada
10-2020

B.E. - Electronics & Communication Engineering

RMK Engineering College
India
04-2016

Skills

  • Windows Server
  • Active Directory
  • Microsoft 365
  • DNS/DHCP
  • Group Policy
  • Patch Management
  • VPN
  • Network Troubleshooting
  • Wireshark
  • Nmap
  • Cisco CCNA (Modules 1 & 2)
  • Microsoft Sentinel
  • Splunk
  • Wazuh
  • Vulnerability Management
  • Incident Management
  • ITSM
  • Azure
  • AWS

Certification

  • CompTIA Security+
  • ISC2 CC
  • IBM Cybersecurity Analyst
  • Fortinet NSE 1 & 2
  • Cisco Networking Academy (CCNA Modules 1 & 2)

Cybersecurity Projects

  • Microsoft Sentinel Cloud SIEM & Honeypot: Built Azure SIEM, created KQL detections, investigated brute-force attacks.
  • Splunk Threat Detection: Developed SPL queries to analyze Windows/Sysmon logs and investigate security events.
  • Wazuh EDR Lab: Configured endpoint monitoring with custom detection rules and alert analysis.
  • Network IDS Lab: Detected and analyzed network attacks using Suricata and Wireshark.
  • Threat Hunting: Conducted IOC-based investigations in Splunk using the MITRE ATT&CK framework.

Timeline

Transport Operations Coordinator

Armour Transportation Systems
11.2022 - 04.2025

Technical Support Advisor

Concentrix
09.2021 - 05.2022

System Engineer Trainee

Infosys Ltd.
05.2016 - 09.2016

Master of Engineering - Internetworking

Dalhousie University

B.E. - Electronics & Communication Engineering

RMK Engineering College
NITINRAJ THIRUNAKKARASU