Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Accomplishments
Languages
Timeline
SeniorSoftwareEngineer
NITISH AGARWAL

NITISH AGARWAL

PANCHKULA

Summary

Dynamic sales leader with a proven track record at Freshworks Inc., adept in strategic selling and client relationship management. Excelled in driving revenue growth, achieving 144% of the AOP target in 2024, and recognized for outstanding performance. Skilled in sales management and fostering key partnerships, consistently exceeding sales targets and amplifying brand exposure.

Overview

8
8
years of professional experience

Work History

Senior Account Executive- MEA

Freshworks Inc.
Bangalore
02.2022 - Current
  • Company Overview: Freshworks specializes in software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).
  • Spearheaded mid-market and SMB sales operations across MEA region, driving consistent revenue growth.
  • Achieved 144% of the AOP target in 2024, consistently exceeding sales targets across multiple quarters, including Q4 (173%), Q3 (125%), Q2 (100%), and Q1 (172%).
  • Worked closely with key partner relationships to resolve queries and synchronize with sales objectives.
  • Partner recruitment and onboarding.
  • Identifying and shortlisting the prospective resellers via the Ideal Partner Profile (IPP).
  • Guided deals through multiple stages of the sales cycle, from initial prospecting to successful closure.
  • Showcased Freshworks at prominent industry conferences including DigiBank in Kigali and CEO Summit in Ghana, amplifying brand exposure.
  • Recognized with the 'Chief Closer' award in H1 and Q4 of 2023 for outstanding performance, and the 'Consistent Revenue Contributor' award for exceptional contributions to revenue growth in H1 2024.
  • Facilitated effective communication and collaboration with internal stakeholders and partners.

Sales Manager- Devourin

Innobliss Solutions Pvt. Ltd.
Pune
08.2021 - 01.2022
  • Dynamic technology firm specializing in innovative software solutions for various industries.
  • Managed sales cycle for Devourin restaurant automation software, showcasing expertise in technical solution presentations.
  • Identified and engaged untapped markets to drive business growth.
  • Excelled in sales targets by overseeing all stages of the sales process, including prospecting and contract negotiation.
  • Demonstrated ability to boost sales through cross-selling and upselling strategies.

Territory Sales Manager

Zida Impex LLP
Pune
10.2020 - 08.2021
  • I headed a dynamic team of six sales representatives in Pune and spearheaded sales strategies.
  • Partner recruitment and onboarding
  • Acquired over 65 B2B clients in first three months, highlighting strong sales acumen.
  • Developed targeted pricing structures and marketing plans to enhance Zida's product visibility.
  • Led strategic marketing campaigns, creating significant sales growth in the product portfolio.
  • Streamlined sales workflow by pinpointing bottlenecks and applying targeted strategies for better efficiency.

Territory Sales Manager- HoReCa

Field Fresh Foods Pvt. Ltd. (Del Monte)
Ludhiana
06.2017 - 09.2020
  • Successfully managed team of 5 BDEs to drive at least 65 Lacs INR in monthly revenue for the HoReCa business.
  • Exceeded Annual Operating Plan target by achieving 106% of the goal.
  • Oversaw supply chain activities, streamlining processes across distributor networks.
  • Devised and executed strategies, optimizing inventory and reducing turnover to under 15 days.
  • Facilitated increased income through consistent new client acquisition and strategic cross-selling.
  • Fostered relationships with a network of 550+ B2B clients to enhance market visibility.
  • Achieved 18% year-over-year revenue growth, driving measurable business success.

Education

Post Graduation Diploma - Marketing and International Business

New Delhi Institute of Management
New Delhi, India
05.2017

Bachelor of Commerce -

S.G.G.S. College, Panjab University
Chandigarh, India
04.2014

Skills

  • Sales Management
  • Familiarity with Multiple CRM Platforms
  • Account planning
  • Forecast preparation
  • Deal negotiation
  • Sales strategies implementation
  • Strategic selling
  • Client relationship management
  • Business Development
  • Strategic Partner Management

Extracurricular Activities

  • Certified in BMW Motorrad Off-Roading- GS Experience.
  • Donations Manager Rotaract- Managed records of all donations, including clothing, food, and goods, while mentoring new members.
  • Artist, Drama Club, NDIM- Performed as an actor and sketch artist, organized regular plays, and represented the club at IIM Calcutta's annual fest.

Accomplishments

  • Consistent Revenue Award- Q1 2024
  • Chief Closer Award- Q4 2023
  • Achieved 144% of the AOP Target 2024

Languages

Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Elementary (A2)
A2

Timeline

Senior Account Executive- MEA

Freshworks Inc.
02.2022 - Current

Sales Manager- Devourin

Innobliss Solutions Pvt. Ltd.
08.2021 - 01.2022

Territory Sales Manager

Zida Impex LLP
10.2020 - 08.2021

Territory Sales Manager- HoReCa

Field Fresh Foods Pvt. Ltd. (Del Monte)
06.2017 - 09.2020

Post Graduation Diploma - Marketing and International Business

New Delhi Institute of Management

Bachelor of Commerce -

S.G.G.S. College, Panjab University
NITISH AGARWAL