Senior Software Test EngineerQA Test LeadQA Team LeadSenior QA Lead
Work Type
Full Time
Location Preference
HybridRemote
Location:
Bengaluru, KAPune, MHHyderabad, TG
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home option
Summary
Results-driven Senior Software Test Engineer with over 12 years of experience delivering high-quality software across mobile, web, and AI-driven platforms in diverse domains including EdTech, FinTech, insurance, e-commerce, and healthcare. Proven ability to lead and mentor QA teams while owning end-to-end quality for critical product features and managing full defect lifecycles from discovery to resolution. Deep expertise in manual testing, API testing, and AI evaluation, including assessments of chatbots and voice agents for intent accuracy, entity extraction, and conversational flow. Recognized multiple times for outstanding performance through peer nominations and cash rewards from industry-leading organizations such as Flipkart and Moolya, complemented by hands-on experience in cross-platform testing across Android, iOS, web, and Chromebook environments.
Conducted functional POC testing for a portal enabling companies to support women through maternity leave and workplace reintegration.
Tested end-to-end workflows including employee onboarding, maternity phase tracking, employer-employee communication, and return-to-work planning modules.
Managed a team of 3–4 QA engineers; identified critical functional gaps and documented comprehensive defect reports.
Qure.ai – Healthcare Voice & Chatbot | POC
Performed AI end-to-end evaluation testing for a healthcare-domain voice bot and chatbot handling clinical queries.
Validated accuracy of medical intent recognition, response relevance, and edge case handling for sensitive healthcare dialogues.
Ensured compliance of bot responses with expected clinical communication standards across diverse patient scenarios.
Client | AI Voice Agent | POC
Nurix | 01.2026 - 01.2026
Executed thorough evaluation testing of AI voice agent, assessing key performance metrics including response accuracy, latency, and conversational flow.
Created structured evaluation frameworks aimed at enhancing intent recognition and entity extraction across diverse user scenarios.
Led and mentored a team of 4–5 QA engineers throughout POC engagement.
Spearheaded design and implementation of strategic initiatives to enhance client engagement processes.
Client | Insurance Agent Portal (Web)
1 Year
Equitrust | 01.2025 - 01.2026
Conducted thorough evaluations of agent portal front-office web application to ensure functionality across multiple browsers and device sizes.
Conducted thorough testing of print module in collaboration with OnBase and Draftable to enhance system performance.
Oversaw defect lifecycle and developed dashboards on JIRA. Collaborated with development teams to facilitate bug reproduction processes.
Client | IRead & Read180 EdTech Platform (Web)
4 Years 2 Months
Veelya (HMH) | Bengaluru, India | 11.2020 - 01.2025
Managed comprehensive testing and validation of iRead and Read180 applications, focusing on performance across Mac, Chromebook, and Windows environments.
Achieved thorough testing coverage by crafting and executing test cases across multiple modules. Facilitated collaborative flow chart reviews with developers to optimize project workflows.
Facilitated daily stand-up meetings to oversee Jira defect management and ensure effective developer collaboration for issue resolution.
Client | B2B E-commerce (Android & Web) | POC
1 Month
Udaan | Bengaluru, India | 10.2020 - 11.2020
Performed page load time performance testing across Android app and website with competitive benchmarking.
Tested Sign Up/Login, Search, Vertical Landing Pages, Product Listing, and Search Result pages.
Used Charles Proxy and BrowserStack for cross-platform and Safari browser testing.
Managed comprehensive quality assurance processes for Bounce Club and referral features to enhance user experience across multiple releases.
Designed and implemented test cases to ensure system functionality and reliability across various testing phases.
Led manual API testing initiatives utilizing Postman to enhance product quality. Developed API automation scripts to optimize the current testing framework.
Analyzed and validated data flow to database through SQL queries and Charles Proxy, ensuring accurate data management.