Summary
Overview
Work History
Education
Skills
Timeline
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NITISH KUMAR

NITISH KUMAR

Agency Manager
Kolhar Fatuha Patna

Summary

Dynamic Agency Manager with a proven track record at Ramanandan Consultancy Pvt Ltd, driving sales growth through effective strategies and staff development. Expert in performance analysis and relationship building, I fostered a culture of accountability, significantly enhancing team productivity and agency revenue. Skilled in optimizing operations and training staff for success.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Agency Manager

Ramanandan Counsultancy Pvt Ltd
05.2024 - 05.2025
  • Increased agency revenue by implementing effective sales strategies and coaching team members on best practices.
  • Built a culture of accountability within the organization by establishing clear expectations for individual performance.

Customer Service Executive

Tata Capital Ltd
02.2022 - 04.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.

Marketing Executive

IndusInd Bank Ltd
02.2016 - 01.2022
  • Planned and executed events and marketing programs to increase qualified leads.
  • Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
  • Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
  • Developed and implemented targeted digital strategy to improve business performance.

Education

Bachelor of Arts - Geography

N J S COLLEGE
Patna, India
04.2001 -

Intermediate Certificate -

FATUHA HIGH SCHOOL
Patna, India
04.2001 -

10th -

Fatuha High School
Patna, India
04.2001 -

Skills

Relationship building

Timeline

Agency Manager

Ramanandan Counsultancy Pvt Ltd
05.2024 - 05.2025

Customer Service Executive

Tata Capital Ltd
02.2022 - 04.2024

Marketing Executive

IndusInd Bank Ltd
02.2016 - 01.2022

Bachelor of Arts - Geography

N J S COLLEGE
04.2001 -

Intermediate Certificate -

FATUHA HIGH SCHOOL
04.2001 -

10th -

Fatuha High School
04.2001 -

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NITISH KUMARAgency Manager