Nitish kumar chandravanshi
Customer Relationship Officer
Begusarai,Bihar
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Customer Relationship Officer
Bandhan bank ltd
09.2022 - Current
- Responsible for Bandhan bank banking operation.
- Customer services
- Business development
- Punctuality /Honesty.
- Believe in myself; self-confidence.
- Love to learn new things
- Positive Attitude.
- Public touch/Co-ordination with culligs.
- Branding
- Target achievement
- Complain resolution
- Won the 'Best Performer' award.
Business Relationship Manager
Sbi life insurance with uco bank
12.2021 - 09.2022
- Responsible for Uco bank branch staff coordinating
- Business development
Relationship Manager
Bajaj life insurance with Bandhan bank
08.2020 - 12.2021
- Responsible for bandhan staff coordinating
- Business development
Assistant Branch Manager
Moral credit co operative sociaty
05.2015 - 03.2017
- Responsible for the region of patna
- Team managing & business developing
Education
MBA -
01-2014
59%
B.com -
01-2012
60.5%
12'th -
01-2009
72%
10'th -
01-2007
49%
Skills
Basic Knowledge of Computer
Accounting software (Tally)
Operating system
Data structures
Database management
Punctuality
Honesty
Self-confidence
Accomplishments
- Won the 'Best Performer' award
- M.B.A. Finance in 'Retail marketing'
Interests
Bird watching
Social Activity work always participate
Personal data processing
I hereby would like to declare that the above furnished Information is true to best of my knowledge & belief.
Timeline
Customer Relationship Officer - Bandhan bank ltd
09.2022 - Current
Business Relationship Manager - Sbi life insurance with uco bank
12.2021 - 09.2022
Relationship Manager - Bajaj life insurance with Bandhan bank
08.2020 - 12.2021
Assistant Branch Manager - Moral credit co operative sociaty
05.2015 - 03.2017
Barkatullah University - MBA,
Magadh University - B.com,
BSEB - 12'th,
BSEB - 10'th,