NITISH KUMAR RANA
New Delhi
Summary
Performance-oriented professional with over 10 years of experience in the Client Services operations department and seeking to move to a new role, which would utilize my inherent talent to the maximum and can contribute to the Organizational goals.
Overview
10
10
years of professional experience
Work History
Technical Lead
Thales India Pvt. Ltd
02.2021 - Current
- Directed a cross-functional team of 20 engineers to handle the responsibility of Operations and Implementation for supporting Ciphertrust Manager and Data Security Manager platform.
- Deliver training to the team members and new employees.
- Integration of CCKM with Azure, AWS and GCP Platforms.
- Deployment of Virtual DSM and Ciphertust Manager on Cloud Platforms.
- In depth knowledge on Connectors CTE, VKM, CAKM.
- Integration of DSM and Ciphertrust Manager with MS SQL Servers and Backup Solutions etc.
- Working on ticketing tool (Service Now) & Preparing Support Process adherence & related documentations.
Sr. Application Administrator
G-Cube Webwide Software Pvt. Ltd
11.2015 - 01.2021
- Working on ticketing tool (Fresh Desk) & handling team of more than 250 Training Coordinators
- Handle the responsibility of 24x7 Operations for LMS application
- Maintaining SLA compliance as per the company policies
- Performing backend activities like Database backup, configuration management
- Preparing Daily, Weekly, Monthly and Financial Reports for Higher Management.
Software Engineer
IBM India Pvt. Ltd
01.2014 - 11.2015
- Knowledge of Linux Commands, Networking and Database (Oracle), Windows Server
- Knowledge of ticketing tools
- (MAXIMO, SERVICE NOW)
- Responsible for Change Management, Incident & Service Request Management
- Effective communicator with excellent relationship management and analytical skills
- Handle the responsibility of 24x7 Operations for PACS application of Bharti Airtel and ABN AMRO
- Knowledge of Planned and Un-Planned activities and outages of live applications
- Knowledge of CDR, CRM, PACS etc
- Applications.
Education
B.Tech -
T.C.M College of Engineering, MD University
10th -
Veer Public School
12th -
Tagore International School
Skills
- AWS,AZURE and GCP
- Kubernetes
- MS SQL Database
- RHEL, UBUTNU and AIX
- Windows Server 2012, 2016, 2019
- Data Security Manager
- Ciphertrust Manager & Ciphertrust Cloud Key Manager
- Ciphertrust Transparent Encryption
- Ciphertrust Tokenization Servers
- Leadership Skills
- Result oriented approach
- Excellent communication and writing skills
Accomplishments
- Have been awarded Extra Miler Awards in Thales.
- Have been awarded Employee of the Year award 5 times.
Timeline
Technical Lead
Thales India Pvt. Ltd
02.2021 - Current
Sr. Application Administrator
G-Cube Webwide Software Pvt. Ltd
11.2015 - 01.2021
Software Engineer
IBM India Pvt. Ltd
01.2014 - 11.2015
B.Tech -
T.C.M College of Engineering, MD University
10th -
Veer Public School
12th -
Tagore International School
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