Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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NITISH PAIK

NITISH PAIK

New Delhi

Summary

Dynamic professional with a proven track record at S.B. Express, excelling in courier operations and problem-solving. Skilled in customer support and relationship development, I effectively led teams to enhance delivery efficiency. Proficient in office applications, I consistently achieved operational goals while fostering strong communication across departments.

Overview

4
4
years of professional experience

Work History

Store Supervisor

S.B. Express
01.2025 - Current
  • Supervising Courier Operations: Managing the workflow of couriers, ensuring timely and accurate delivery of packages, and resolving any delivery-related issues.
  • Overseeing the receiving, sorting, and storage of packages, maintaining accurate inventory records, and ensuring proper stock levels.
  • Problem Solving: Identifying and resolving operational issues, such as delayed deliveries, damaged packages, or equipment malfunctions.
  • Maintaining clear and effective communication with team members, other departments, and management.

Tele Sales Executive

BeatO
09.2022 - 12.2024
  • Company Overview: BeatO is a well known company in the healthcare sector. Specially it works on diabetic care sector. Company Moto is to provide best quality service to their user to overcome from this chronic disease. Company understand diabetes is considered a major global health concern, affecting around 10.5% of the adult population (aged 20-79 years) worldwide. To conquer this disease company provides many different programs and care. It provides free Dr. Consult specially design diet chart, support of specially Trend BeatO health coach for daily monitoring and Medicine Etc.
  • I was on medicine team. My job is to sell medicine.
  • I called the users, took the follow-up for medicine, provided the discount, convinced them to purchase medicine, and maintained healthy relations with the users.

Face To Face Fundraiser

UNICEF India
05.2022 - 07.2022
  • Company Overview: UNICEF, or the United Nations Children's Fund, works to protect and advocate for the rights of children in over 190 countries and territories: In India, UNICEF has been active for 75 years and has the largest field presence of any UN agency in the country.
  • In this organization my work profile is to onboard a potential donor for our ongoing campaigns.
  • Convince them to the good work for the society.
  • For this, I need to visit some IT parks, a metro station, a shopping mall, and a railway station, etc.

Customer Care Executive

Om Innovation
03.2021 - 02.2022
  • Company Overview: Basically Om Innovation is a franchise base organization.
  • I work on Airtel DTH, as a customer retention.
  • My role for the organization is to retain those users of Airtel DTH who switched or stop using Airtel DTH form few months.
  • Provides them some lucrative discount offer and packages and took back those users to Airtel.
  • Basically Om Innovation is a franchise base organization.

Education

Bachelor of Arts - Political science, History

Delhi University
DELHI
01.2022

High School Diploma -

CBSE Board
DELHI
07.2019

Skills

  • Office applications expertise
  • Spreadsheet proficiency
  • Customer support and service
  • Relationship development
  • Leadership and team building
  • Effective communication
  • Solution-oriented mindset

Hobbies and Interests

  • Exploring new gadgets
  • Browsing internet
  • Gardening

Languages

  • Hindi, First Language
  • English, C1 Advanced
  • Bengali, C2 Proficient

Timeline

Store Supervisor

S.B. Express
01.2025 - Current

Tele Sales Executive

BeatO
09.2022 - 12.2024

Face To Face Fundraiser

UNICEF India
05.2022 - 07.2022

Customer Care Executive

Om Innovation
03.2021 - 02.2022

Bachelor of Arts - Political science, History

Delhi University

High School Diploma -

CBSE Board

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