Nitish Srivastava
Jamshedpur
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Front Office Executive
Hilton and Hilton Garden Inn
03.2024 - Current
* Greet guests, manage check-ins and check-outs, and provide information about rooms, rates, and amenities.
*Compute bills, collect payments, and post charges to guest folios Resolve guest complaints and inquiries, and ensure high-quality guest relations.
*Resolve guest complaints and inquiries, and ensure high-quality guest relations
*Promote and support brand initiatives, and build awareness of the brand to guests.
*Collaborate with other departments as needed.
Front office supervisor
Radisson Blu udaipur palace resort and spa
06.2023 - 02.2024
- Assist and guide the front office staff through their daily duties and responsibilities
- Train Front Office staff as designated and outlined in the Front Office Training Procedures
- Maintain a positive work environment
- Check guests in and out of the hotel in a courteous and pleasant manner
Guest service associate
Courtyard by Marriott
05.2022 - 05.2023
Front office associate
Radisson Blu Goa
11.2021 - 04.2022
Industrial training
Radisson Blu Goa
08.2021 - 11.2021
Education
Bachelor of hotel management - Hospitality
Indian institute of hotel management
Kolkata06.2022
+2 - Board
Govind Vidyalaya
Jamshedpur 04.2019
10th - Matric
South Point School
Jamshedpur 04.2017
Skills
- Decision Making
- Ability to Multitask
- Fast Learner
- Time Management
- Leadership
- Adaptability
- Communication
References
Shashank Bhardwaj, Courtyard by Marriott Gurugram, +918126821201
Extracurricular Activities
National School Games of India, SGF, Delhi, 02/01/17, Won bronze medal for national games. Associate of the Month, Courtyard by Marriott Gurugram, Gurgaon, 05/01/22, Present, Nominated 3 times in a row for associate of the month. Best Grooming Male, Radisson Blu Udaipur Palace Resort & Spa, Present
Hobbies and Interests
- Football
- Anime
- Fitness
- Ott series
Personal Information
- Date of Birth: 08/06/99
- Nationality: Indian
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Software
Opera
Onq
Timeline
Front Office Executive
Hilton and Hilton Garden Inn
03.2024 - Current
Front office supervisor
Radisson Blu udaipur palace resort and spa
06.2023 - 02.2024
Guest service associate
Courtyard by Marriott
05.2022 - 05.2023
Front office associate
Radisson Blu Goa
11.2021 - 04.2022
Industrial training
Radisson Blu Goa
08.2021 - 11.2021
Bachelor of hotel management - Hospitality
Indian institute of hotel management
+2 - Board
Govind Vidyalaya
10th - Matric
South Point School
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