Nitish Tiwari
Technical Marketing, Product Management
Bangalore
Summary
Product Management & Cloud/Network Security Architect with 10 years of experience developing and implementing security solutions in fast-paced environments including both On-Prem and Multi-Cloud.
Career journey includes Agile methodologies, single and multi- cloud networks, security process, validation, implementation, and documentation experience, with a history of successfully completing various projects.
Have expertise in information systems security, Google Cloud Platform (GCP) solutions architecture, Microsoft Azure Solutions architecture, Amazon Web Services (AWS) solutions architecture and cloud service and identity and access management (IAM).
Additionally, I am pursuing PhD in Cyber/Computer Forensics and Counterterrorism which supports hands-on experience.
I enjoy collaborating with internal and external teams during all project phases to deliver solutions that support critical business goals.
Education / Certifications:
- Pursuing PhD in Cyber/Computer Forensics and Counterterrorism.
- Cisco CCIEv5 Security
- AWS Security Associate
- GCP Security Associate
- Azure Security Associate
- IBM/Alibaba/Oracle CLoud Associate
- Fortinet NSE 4, 5 and 7-Public Cloud Architect
- Palo Alto PCNSE
- B-Tech in Electronics and Communications
- CCSP
Overview
9
9
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
Work History
Principal Technical Marketing Engineer, PM
Palo Alto Networks
2022.08 - Current
- I am working as Technical marketing engineering handling Palo Alto Hardware firewall, VM-series, Container Firewalls, SDWAN and Quantum Security.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Raised property accuracy and accountability by creating new automated tracking method.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Working on AI Security and Runtime Firewalls.
- ASIC development lead.
- India Education CSR lead.
Professional Services Architect
Fortinet
2021.03 - 2022.08
- I am working as a Professional Services Consultant/Architect in Migration Team where I am dealing with third party vendor migrations from Cisco ASA/FirePower, Palo Alto, Checkpoint, etc to Fortinet Vendor for On-Prem DC and Multiple Cloud like AWS, GCP, Azure and Alibaba
- Creation of HLDs, LLDs, MOPs, SOPs and Solution Design Document are done
- Deployment and implementation of Fortigates, FortiWeb, FortiManager/FortiAnalyser, FortiCloud, FortiCASB, FortiCWP, FortiSASE SIA, etc
- Developed team communications and information for meetings
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Led projects and analyzed data to identify opportunities for improvement
- Worked flexible hours across night, weekend and holiday shifts
- Created plans and communicated deadlines to complete projects on time
- Maintained energy and enthusiasm in fast-paced environment
- Got Fortinet Spot Award for excellent project delivery for three clients like MTN south Africa, Natwest UK and ICCREA Bank Spain
- Identified issues, analyzed information and provided solutions to problems
- Conducted research, gathered information from multiple sources and presented results
- Prepared variety of different written communications, reports and documents
- Exceeded goals through effective task prioritization and great work ethic.
Cloud Security Consultant
Accenture
2019.05 - 2021.12
- I am working as an Associate Cloud Security Consultant where I am dealing with projects mainly on cloud native technologies like Amazon AWS, Microsoft Azure, Google Cloud Platform, Alibaba cloud and Palo Alto Prisma Cloud and Prisma Cloud which includes Cybersecurity
- I was in Pre-Sales team for Accenture Cloud mobile users, remote networks, service connections and service infrastructure
- Created firewall policies in prisma access and connect various sites with prisma access to prisma cloud to check on the vulnerabilities
- Prisma Access delivers the networking and security that organizations need in a purpose-built cloud-delivered infrastructure
- Kubernetes deployment on AWS, Azure and GCP
- Deployment of Multi-vendor firewall such as Palo Alto, Fortinet and Cisco Firepower in AWS, Azure and GCP using Terraform Shell
- Firewall included Palo Alto, Fortinet, Firepower, ASA, Pfsense, Checkpoint and Fortiweb WAF
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Senior Cyber Security Specialist
HCL Technology Pvt. Ltd
2018.03 - 2019.04
- I am a L3 Senior, where I have been given tasks for supporting one of our biggest client's network, in which I handle only high priority tickets (P1 and P2) along with rule design and implementation
- Here we mainly work on Palo Alto Firewalls along with Panorama as well as VM Panorama, also we have Cisco ASA and Firepower, VMware NSX Security and F5 load balancer (LTM and APM) & Net scalar
- HLD, LLD, MOP, SOP and Solution design document creation
- Performed risk analyses to identify appropriate security countermeasures
- Engineered, maintained and repaired security systems and programmable logic controls
- Created policies and procedures for emerging security technologies and proposals
- Liaised with third parties to respond to security events and understand threat landscape
- Worked with business partners to balance requirements, security and risk reduction.
Senior Security Engineer
Velocis Systems Pvt. Ltd
2015.07 - 2018.03
- I was in Pre-Sales as well as Post-Sales team as a L2+ Senior Security Pre-Sales Engineer where I use to implement, install and T-Shoot escalated Client calls in multi-vendor appliances namely, Cisco Devices such as ASA, Firepower, NGFWs, ESA, WSA, ACS and ISE, Palo Alto Firewalls and Panorama, Fortinet Firewalls, Fortinet Analyzers and FortiManager, Checkpoint Firewalls and Big IP F5 Load balancer
- This work also included POCs for multi-vendor devices, making of SOW, RFP, RFI, LLD, HLD and hand-over along with Knowledge transfer session to end client IT team
- Understanding client requirements and then suggesting devices for their network along with doing POC were some of the KRA
- Provided technical leadership focused on Cisco Firepower and Fortinet Fabric connectors
- Delivered network system upgrade on time, under budget and with minimal service interruption
- Managed data center system upgrades, delivering better reliability and security for server hosting and enterprise applications
- Counseled senior-level management on current privacy and security trends and recommendations to mitigate risk
- Planned and oversaw configuration changes for security infrastructure platforms
- Encrypted data and erected firewalls to protect confidential information
- Recommend improvements in security systems and procedures.
Education
Ph.D. - Cyber/Computer Forensics And Counterterrorism
IIT Bombay
Bombay 2001.04 -
Bachelor of Science - Electronics And Communications
WBUT
West Bengal 2011.05 - 2015.06
Skills
Security Skills - Agile Security Strategy, Enterprise Security Architecture, Secure Infrastructure, Network Security, Security Protocols, Identity and Access Management, Vulnerability Management, Security Risk Assessment, Security Governance, Incident Management, Cloud Security, Supplier & Project Assurance, Data Privacy & Protection, Data Loss Prevention, Training and Awareness
Business Skills - Senior Stakeholder Management, C-Suite Engagement, Performance Management, Technical Project Management, Budget Tracking, Strategic Planning, Staff Development, Contract Proposal & Review (RFx), Data Privacy Impact Assessments
Soft Skills - Conceptual Thinker, Good Communications Skills, Problem Solving, Root Cause Analysis, Negotiation & Conflict Resolution, Team Player, Strong Work Ethic, Corporate Responsibility IT Skills - Cloud Platform, Information Security, IT Security, Cyber Risk Management, Network Administration, Data Communications, Storage Management, Systems Administration, Virtualization Technologies, Change & Release
Management
Compliance Experience
Standards - PCI DSS, ISO 2700x, SSAE 16 (SOC1, SOC2, SOC3 – Types 1 & 2)
Frameworks - ISO, ITIL, COBIT, NIST , CIS Critical Controls, Cloud Security Alliance – CCM, NCSC
Regulations - EU (GDPR), US (SOX / HIPAA), UK (Data Protection Act)
Certification
Cisco CCIEv5 Security, 06/2018
Accomplishments
- Educated management on how to minimize risk of cybersecurity attacks.
- Performed comprehensive investigations of security breaches and implemented appropriate solutions.
- Trained end users on proper security protocol to minimize cybersecurity attacks.
- Resolved product issue through consumer testing.
- Lead a Team of around 14 members due to my excellent leadership.
- Performed various Training within company to educate on new technologies.
- Awarded Spot award and many more during my career for excellent project delivery.
- Collaborated with Multiple Teams in the development of Various Project such as AT&T, Indian Army, Indian Navy, Smals Brazil, Genomics England, Ruffer England, Orange France, Telefonica Italy, TetraPak India, etc.
- Sending Newsletter to whole company Fortinet regarding all the improvements and changes in Products and feature, Workarounds, Bugs etc.
- Multiple Blogs selected.
- Patent Products under my name
- Many AWS summit sessions delivered on AI Security
Additional Information
Experiences during my career are as follows:
- Implementation: The main responsibilities of the role is to Implement, Migrate, configure and T-Shoot as per the scope provided by our sales team. As I was in Core Implementation team so, I used to make LLD, HLD and Hand-Over document along with Knowledge transfer to end customer IT members in the field of network security appliances and technology. I have hands-on experience on various security appliances such as Cisco ASA, Palo Alto Firewalls, Fortinet Firewalls, Checkpoint Firewalls, and more.
- T-shoot Escalated calls: I handle escalated calls from our TAC team and various end customer support calls.
- Penetration Tester: Offensive scanning of organization network as per client requirement.
- Pre-Sales Experience: I had done presales along with Client POC for Velocis Systems, HCL technologies and Accenture. I have done POC for Cisco Firepower devices, Fortinet, Palo Alto firewalls and Cloud technologies such as AWS, Azure, GCP, Alibaba Cloud and Prisma Access/Cloud with creation of BOQ, SOW and LLD/HLD along with Hand-Over Documents.
- Advance Training: I have attended Cyber Security conference in London United Kingdom. Pursuing CISSP training.
- Professional Services Consultant: I have been doing Third Party migrations which involves creation of scoping, workshops, provisioning, lab setups, cutovers, support after cutover, etc. as per the professional process governed by organization.
- Prisma Cloud/Access: Prisma cloud was used to integrate AWS, Azure and GCP with correct APIs in which we used Prisma Access as the VPN to connect each Public Vendor AWS, Azure and GCP. GCP Compliance were used along with Prisma Compliance. CSPM were used to see any gap in the applied security measures by giving remediation along with CWPP for workload Protection and GCP security command center.
Languages
English
Hindi
Timeline
Principal Technical Marketing Engineer, PM
Palo Alto Networks
2022.08 - Current
Professional Services Architect
Fortinet
2021.03 - 2022.08
Cloud Security Consultant
Accenture
2019.05 - 2021.12
Senior Cyber Security Specialist
HCL Technology Pvt. Ltd
2018.03 - 2019.04
Senior Security Engineer
Velocis Systems Pvt. Ltd
2015.07 - 2018.03
Bachelor of Science - Electronics And Communications
WBUT
2011.05 - 2015.06
Ph.D. - Cyber/Computer Forensics And Counterterrorism
IIT Bombay
2001.04 -
Cisco CCIEv5 Security, 06/2018
Palo Alto PCNSEv8, 05/2019
Fortinet NSE 4, 06/2021
Fortinet NSE 5, 11/2021
Fortinet NSE 7-Public Cloud Architect, 08/2020
AWS Security Associate, 12/2020
Azure Security Associate, 12/2020
GCP Security Associate, 10/2021
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