Productive Cluster Manager with over 9+ years of experience. Lengthy financial track record with expertise in sales and budgeting. Implements quality recruiting and training practices by creating inviting work environments and supportive teams. Creative and self-driven individual in Financial Sales ,Marketing & Data Analysis. Currently working as, a Cluster Head for Customer Service & Business Development at RenewBuy.com. Looking forward to work for a company that gives opportunity for learning.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Cluster Head
RenewBuy.Com
Lucknow
06.2023 - Current
Acted as Cluster Head and led a team of 3 Area Managers.
Impacted organization profit & loss through effective strategic & tactical management decisions and new business development for UttarPradesh.
Strategy Planning and Marketing for new initiatives viz. D2D Program.
Interacted with Dealers, Insurance & Manufacturing Companies as a face of the company.
Administered & managed the UP for automobile manufacturing tie-ups for various companies which includes MG Motors.
Worked towards rollover penetrations, renewal retention, new business setups and development of dealers’ insurance executives.
Managed and reviewed team performance to ensure operational excellence at various locations/dealerships.
Assisted the HO/ manufacturing company in launching contests for team & motivated the team to achieve the targets.
Working on Devising Strategies, budgeting & forecasting, sales planning & execution, Distribution network .
Prepared reports and technical documentation of day-to-day production processes
.
Zonal Head
Toffcover Insurance Ltd.
Lucknow
11.2022 - 06.2023
Successfully drove new product lines to increase annual profits.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Researched issues to obtain appropriate answers to customer inquiries.
Business research and strategic planning for maximum revenue generation through new sales.
Administered & managed the UP for automobile manufacturing tie-ups for various companies which includes Tafe, Sonalika,Ampere, Tera, Piaggio EV.
Regional Head
Aditya Birla Insurance Brokers Ltd.
Indore
06.2019 - 10.2022
Acted as an AssistantZonalHead and led team of 7 Area Managers.
Impacted organization profit & loss through effective strategic & tactical management decisions and new business development for MadhyaPradesh,UttarPradesh&Chhattisgarh.
Interacted with Dealers, Insurance & Manufacturing Companies as face of the company
Administered & managed the UP, MP & CG for automobile manufacturing tie-ups for various companies which includes Hyundai Motors, TVS 2w/3w, Ashok Leyland LCV/HCV, Royal Enfield 2w, Volvo, Vespa 2w, Piaggio Ape 3w, Tafe, JCB.
Worked towards rollover penetrations, renewal retention, new business setups and development of dealers’ insurance executives
Managed and reviewed team performance to ensure operational excellence at various locations/dealerships
Assisted the HO/ manufacturing company in launching contests for team & motivated the team to achieve the targets.
Working on Devising Strategies, budgeting & forecasting, sales planning & execution, Distribution network .
Area Manager
Aditya Birla Insurance Brokers Ltd.
Lucknow
01.2015 - 05.2019
Working as Area Manager for ABIBL handling Royal Enfield Tie Ups in UP and Uttarakhand Region
Strategy Planning and Marketing for new initiatives viz. Dealer Module Income (DMI) program
Business research and strategic planning for maximum revenue generation through new sales
Coordinating and resolving real-time queries with 75 dealerships for smooth functioning of REIP
Monitoring Insurance Channel Partners for Royal Enfield Insurance Program (REIP) to provide best claim services and post sales services to all dealership
Assessed reports to evaluate performance, develop targeted improvements, and implement changes
Conducted training sessions to educate employees on best practices and procedures to increase profitability
Relationship Manager
Kotak Mahindra Bank
Ahmedabad
05.2013 - 01.2015
Built and maintained relationships with new and existing clients while providing high level of expertise.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Utilized financial software to prepare consolidated financial statements.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
Software Engineer/Business Analyst
Mentor Infotech Soloutions
Lucknow
12.2010 - 11.2011
Documented project scope defining stakeholders, scope of project, timeline, benefits, business problem, constraints, and context diagramming for financial services project.
Gathered functional and supplemental requirements, defined current and future state, use case documentation (as needed) for all assigned modules.
Successfully passed Requirements Inspections and Quality checks for all assigned projects.
Risk Management by analyzing gaps in existing systems and implementing changes after client Consultation.