NITISH Lolakapuri

• Develop and assess collection strategies to optimize the recovery of outstanding balances.
• Generate and analyze AR aging reports, prioritizing customer accounts based on collections strategies.
• Prepare and dispatch statements of accounts, collections notices, and dunning letters to customers via email.
• Contact customers for payment through phone and email, adhering to collections strategy.
• Escalate accounts within the customer's organization and internally as per collection strategy.
• Take necessary actions, including legal steps, to expedite resolution.
• Gather necessary information and prepare documents for settlement cases.
• Approve installment and settlement plans within the scope of authority.
• Track and follow up on customer payment promises related to settlements.
• Escalate accounts and take necessary actions for resolution, including legal steps.
• Prepare documentation/reports for governance meetings with Key Accounts Managers.
• Manage bad debt write-offs, including forecasting, approval, and reconciliation.
• Initiate refund requests for credit balances upon customer request.

Accounts Payable:

Accounts Receivable:

• Oversaw daily posting of payments to customer accounts.
• Handling accounts receivables end to end and specially taking care of the delinquent accounts, critical issues, and bad debt recovery.
• Contacted clients with past-due payments and actively monitored all payments due from clients.
• Handled the top-notch e-commerce Gulf project Souq.com.
• Publishing the Payment projection report to see the Forecast of payments that needs to be release in Future.
• Maintained good working relationships with vendors and resolved disputes.
• Working on REBNI (Received goods but not invoiced) Reports to get to know the Missing invoices and the REBNI which is pending with us as they are liability to a Company.

• I worked for GlaxoSmithKline (GSK) a division of pharma, consumer products, goods, HRD, and research centers. GSK is the 3rd biggest Clint for Genpact.
• Worked for NASFS Accounts payable. In Accounts payable we have different process like Procurement, Invoice processing, Quality check, Business Banking.

• I worked for the Central Processing Zone at Karvy Computer Share Pvt. Ltd., a division of a mutual fund. Various divisions have different capacities as team players.
• Attending branch queries regarding daily transaction reports through web-based applications.
• I worked for 22 Mutual Fund in Karvy Mutual Fund services.