Nitosh Kumar Das

CIS Operations Analyst

• Tracked and analyzed reports to determine needed improvements while assisting various departments with staffing supply and demand by communicating new improvement plans and expectations.
• Building and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
• Collaborated with Leadership to determine department's short and long-term hiring needs. Managing internal stakeholders: deliverables, project timelines and sourcing issues.

Learning & Development Implementation Lead

• Implementation of NA Campus training program. Supporting 300 associates from start to finish – pre hire – post onboarding – interim check-in, final presentation and graduation.
• Managed GenC College Campus Recruits, Team Leads, Vendors, and other stakeholders enabling parties to meet and discuss/track progress. Weekly communications to associates in training for Cognizant Academy.
• Worked with procurement to set up purchase orders, obtain proper approvals, validate and complete. External Vendor management and heavy Reporting.

Workforce Manager - Associate Deployable Pool

• Managed employees providing guidance on HR Policies. Over-seeing employees on (bench), managing timelines and all communications.
• Briefed new bench associates on essential job information, such as company policies, employment benefits and job duties. Managed (Bench Onboarding, HR, Payroll, Timesheets, Benefits, and Leaves).
• Responsible for 50-75 employees. (Project sourcing, time management, allocations, overall HR needs, exit formalities, and reporting) - while keeping all stakeholders informed.

HR/Payroll Consultant - Implementation

• Workstream Lead (HCM Consultant) for client implementation project ; providing project management deliverables on daily/weekly basis to all stakeholders.
• Analyzing client Payroll and HR processes. Developing documentation for UAT testing including test scripts, external system documentation, E2E test preparation, and system training.
• Leading HRIS system testing, team collaboration and management, defect tracking/logging, stakeholder reporting and working with change management. Migration of HRIS systems from ADP Vantage to ADP Workforce Now. Modules: HR & Benefits, Payroll Reports and Message Center. (Portal and Practitioner Administrator)
• Ensure the Site Construction Manager is familiar with the PLA and manages the work accordingly
• Educate upper management and line management around effective labor relations practices and administrations of the Agreement
• Determining management strategies and options during conciliation and mediation proceedings, in consultation with the Senior Management
• Work with line managers and union leaders to handle employee complaints, settle disputes and resolve grievances
• Providing into the formulation of relevant and proactive communications to management and employees, before, during and after industrial action
• Assisting or representing management in statutory conciliation/non statutory mediation/advisory arbitration proceedings
• Advising management on the implementation and monitoring of picketing rules and picketing agreements

HCM Functional Analyst/PM -

• Configured implementation parameters based on customer requests and personal inspection of clients' policies and processes. Explained complex, technology-related issues in basic, understandable terms to clients.
• Generating and maintaining key project documents; work-plans, status reports, issue and resolution logs and change control documents. Utilizing these documents to communicate project status to Client and all stakeholders.
• Facilitated system upgrades, implementations, conversions, parallels/testing and ensure successful go-lives. Assisting Human Resources and Benefit partners to meet cross-functional goals.

HR Analyst - HR Dimensions

• Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders. Focused solutions for large ADP client using Workforce Now.
• Set up wage garnishments resulting from child support orders, creditor court order and tax levies.
• Documented specialized HR/Payroll data requirements to address business demands.

HR/Payroll Consultant

• Developed and maintained internal control processes, document procedures and reporting. Identified areas to improve internal controls and implementation of policy change relating to payroll activities documentation and reports to meet corporate guidelines and promote transparency.
• 25% Travel to customer facilities to inspect initial implementation of upcoming HRIS system (ADP Workforce Now), directing apparent issues to appropriate system engineering staff for review/edit as needed.
• Evaluated implementation personnel training procedures on new HRIS system, taking customer feedback and overall metrics into account when designing future training guidelines.

Payroll & HR Service Rep II - Industrial Relationship

• Providing on-going support and technical assistance to assigned ADP Resource client base regarding product/service capabilities and payroll problems. (HR, Payroll, Taxes and Total Compensation)
• Assist clients with processing payrolls with accuracy while providing superior client and customer service, while understanding and staying up-to-date on our client's business situation, strategy and HR needs.
• Establish & Execute location level IR/ER priorities in consultation with Site Leader & Labour Relations Technology. Ensuring effective implementation of attendance, leave management & payroll process
• Manage Contract Labour Strategy: Identification of Correct Contractors, Compliance of the provisions of the law. Ensure processing of Contract bill processing in a timely manner
• Develop & Implement Strategy to deal with Union(s). Should have fair, firm & factual relationship with Union leaders. To assist Site Leader & Labor Relation Technology w.r.t Collective Bargaining & Long Term Wage Settlement process
• Be a proactive strategic agent on behalf of Dow's interests in the area and help set the agenda and shape future events for local relations in assigned area(s)
• Partner with Site Leader & Supervisors for Implementing Labour Productivity Improvement Initiatives
• Handling Disciplinary action process in the matters like unauthorized absenteeism, negligence, insubordination, idling & wasting the time, stoppage of work, by way of verbal counseling, written counseling, cautioning, warning, suspension & termination. Handle Domestic Enquiry process
• Develop & Implement Grievance Redressal mechanism by proactively implementing Grievance Redressal forums for employees as well as labors. Resolve issues in a timely manner. Prepare & track the progress by way of implementation of dashboard

• TRAINING AND PEOPLE DEVELOPMENT: Identification of training and developmental needs of employees and organize the same with the help of external and internal sources and monitor the effectiveness of training.
• INDUSTRIAL RELATION: Interaction with employees, meeting with union to improve industrial relations and to make improvement in productivity, strategic meeting with union and communication to them as per the organizational needs. Organizing and conducting meeting of various committees which includes workers and executives, handling day to day IR issues, assist during the negotiation with union, long term and short term settlement with union