Nitu Singh
Manesar
Summary
To work in a reputed organization which provides challenging environment and encourage continuous learning and creativity which stimulate both personal and well professional growth and to be benefit both the organization as well as my career.
Overview
7
7
years of professional experience
Work History
Teller ( AM Grade )
IDFC First Bank
04.2022 - Current
- Serve customers by completing account transaction like payments, withdrawal & deposit, check issuance , stop payment , Voucher verification , complete branch banking operations
- Preparing and ensuring timely submission of various monthly for to nightly MIS reports
- Completes special request by closing accounts, taking order for checks as well as provide high level of service regarding customer concern
- Complies with bank operations and protects bank operations by keeping information confidential.
- Acquisition of Corporate and retail clients for the bank
- Enhancing customer relationship by marketing and selling of asset products like Loans and Credit Card
- Meeting customers investment and banking requirements
- Management and resolution of customer complaints within TAT.
KYC Business Analyst
American Express Banking Corporation
04.2018 - 03.2022
- Responsible for data allocation, uploading docs on IVU and examining quality of application provided by team
- Perform independent checking of KYC information provided by team
- Analyzing & creating productivity reports for management like APR, Calling reports & Feedback reports
- Making waiver for the team to processing the case
- Checking and providing approval of the work conducted by team.
Education
Master of Commerce -
M.D.University, Rohtak
06.2016
Bechelor of Commerce -
M.D.University, Rohtak
06.2013
Senior Secondary School of Education -
HBSE
06.2010
Skills
- Quick Learner , Multi-tasking
- Punctual & Sincere
- Analytical Decision Making
- Microsoft Outlook , Word and Microsoft Excel
- Compliance and regulatory knowledge
- Customer Service Skills
- Hands on experience of Banking Software CRM Software , SFDC , TCS (Bancs)
Accomplishments
- Won 'March to Victory' Award for performing best in quarter closing.
- Awarded 'Champion of Cluster' for great performance in 2022.
- Achieved 90%+ accuracy rate always for processing the requests almost 4 years of KYC Analyst.
Timeline
Teller ( AM Grade )
IDFC First Bank
04.2022 - Current
KYC Business Analyst
American Express Banking Corporation
04.2018 - 03.2022
Master of Commerce -
M.D.University, Rohtak
Bechelor of Commerce -
M.D.University, Rohtak
Senior Secondary School of Education -
HBSE