Nitya Adlakha
Pune
Summary
Driving performance at scale, I’ve architected and executed training programs that have upskilled over 200+ employees and directly improved sales conversion by 45% among underperformers. As a Learning & Development Manager at Amber, I lead with strategy, data, and innovation—delivering competency-based, tech-enabled learning solutions that align seamlessly with business goals. From launching LMS ecosystems to designing high-converting software training and eLearning modules, I bring a proven ability to elevate workforce capability, retention, and productivity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager - Training & Development
Amber Student
Pune
01.2024 - Current
- Designed and implemented training programs for 200+ employees, improving engagement and retention
- Developed interactive learning materials and managed the LMS (Mindtickle) to streamline e-learning delivery
- Conducted needs assessments in collaboration with department heads to identify skill gaps and optimise learning paths
- Spearheaded new hire onboarding to ensure strong business knowledge and sales readiness for faster revenue generation
- Promoted DEI and inclusive practices in learning programs and delivery formats
- Boosted sales conversions by 12% through optimised training and employee engagement, using metrics from BQ Development projects.
- Improved best practice adoption rates across the organisation by leading the Flyer project.
- Standardised SOPS for operations, reducing process variance through the Operations Handbook.
- Increased team productivity by 32% and reduced training time by 50% by implementing targeted programs.
- Trained AI model with continuous prompting to achieve high accuracy AI mock calls with new hires.
- Applied the ADDIE model to design and implement effective learning solutions, including vILT sessions and interactive eLearning modules.
- Developed engaging software training programs with hands-on lab simulations to enhance practical skill acquisition.
- Created dynamic eLearning content using tools like Articulate 360 and TechSmith, incorporating multimedia elements for increased learner engagement.
Senior Sales Manager
Amber Student
Pune
11.2022 - 01.2024
- Led 2 high-performing team of 8 sales professionals each across the UK covering major cities
- Set a personal revenue record with £40K in August '23, leading to a cumulative £900K over 13 months.
- Enhanced team hiring and development to support new product launches and market expansion.
- Enhanced conversions through detailed analysis of lost leads.
Sales Manager
Amber Student
Pune
03.2022 - 11.2022
- Supervised a team of 6–7 sales associates, consistently exceeding sales targets.
- Conducted performance reviews and devised improvement plans to elevate team output.
Sales Associate
Amber Student
Pune
03.2021 - 11.2022
- Managed outbound sales activities to secure accommodation bookings, ensuring a solid conversion rate.
Education
MBA - Marketing
Symbiosis Institute of Business Management
Pune04-2025
Bachelor of Science - Hotel Management
Chandigarh Institute Of Hotel Management
Chandigarh 03-2021
CBSE -
Apeejay School
Faridabad 04-2018
Skills
- Industrial Designing
- Training Module Development
- Sales Funnel Optimization
- Client Relationship Management
- Negotiation & Closing Deals
- Learning & Development (L&D) Strategy
- Employee Engagement & Performance Optimization
- SOP Development & Process Standardization
- Workshop & Seminar Facilitation
- Email Marketing & Campaign Management
- CRM Management (Salesforce, Zoho, HubSpot)
- Data-Driven Decision Making
- Market Research & Competitive Analysis
- Business Process Optimization
- Google Suite & Microsoft Office
- Project Management Tools (Trello, Asana, Notion)
Accomplishments
- Training Manager of the Month – June and December 2024: Recognized for leading key projects and driving significant sales conversion.
- Senior Sales Manager of the Month – December 2023, June 2023, April 2023: Achieved top sales targets at Amberstudent.
Certification
- Train the Trainer
- Six Sigma Yellow Belt
Linkedin Profile
- https://www.linkedin.com/in/nitya-adlakha-6612261a9/
Internships
- Industrial Training at ITC Maurya, New Delhi
Timeline
Manager - Training & Development
Amber Student
01.2024 - Current
Senior Sales Manager
Amber Student
11.2022 - 01.2024
Sales Manager
Amber Student
03.2022 - 11.2022
Sales Associate
Amber Student
03.2021 - 11.2022
MBA - Marketing
Symbiosis Institute of Business Management
Bachelor of Science - Hotel Management
Chandigarh Institute Of Hotel Management
CBSE -
Apeejay School
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