Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Websites
Timeline
Nityananda Das

Nityananda Das

Manager Operations
Kolkata,WB

Summary

Dynamic KYC and AML professional with extensive experience at AML Right Source, excelling in transaction monitoring and risk assessment. Proven track record in enhancing compliance frameworks and driving process improvements. Strong analytical skills combined with effective stakeholder management have consistently delivered high-quality results in fast-paced environments.

Overview

13
13
years of professional experience
3
3
Certification

Work History

Manager - Client Delivery

AML Right Source
Kolkata
08.2023 - Current
  • Managed two teams of production staff and SMEs for client KYC periodic refresh and transaction monitoring.
  • Developed and implemented effective KYC/AML policies, procedures, and controls.
  • Ensured compliance with regulatory requirements related to KYC/AML activities.
  • Conducted regular risk assessments and formulated mitigation strategies for identified risks.
  • Monitored transactions for suspicious activity, reporting findings to relevant authorities promptly.
  • Liaised with Client Service Managers to gather KYC information while maintaining professionalism
  • Maintained accurate, up-to-date client information to prevent financial crime risks throughout relationship.
  • Collaborated with corporate teams to support KYC objectives and enhanceservice delivery.

Service Delivery Manager

TCS
Hyderabad
05.2021 - 08.2023
  • Managed production staff and SMEs for KYC remediation and periodic reviews.
  • Ensured timely completion of production targets and reported progress to stakeholders.
  • Led automation initiatives to streamline operational processes.
  • Coordinated with internal teams to secure necessary resources and skills.
  • Developed a robust SME network across domains while nurturing relationships.
  • Oversaw project planning, staff management, transitions, and issue resolution.
  • Designed processes and systems, proposing improvements to senior management.
  • Governed data management for quality control processes.

KYC Approver’s Team Lead

UBS Business Solutions India Private Limited
Hyderabad
06.2018 - 05.2021
  • Directed people management and development initiatives to enhance team
    performance.
  • Assisted in developing, implementing, and periodically reviewing key controls.
    Collaborated with compliance, business, and KYC teams globally on new AML
    policy implementation.
  • Managed risk prioritization and ensured timely escalation of issues.
    Oversaw a team of KYC Approvers conducting thorough 4-eye checks and client
    assessments.
  • Facilitated process design and management improvements, presenting solutions
    to senior management.
  • Governed data management for QC processes to ensure accuracy and compliance.
  • Ensured adherence to KYC SLAs, improving response times for applicant
    submissions.

Team Leader (KYC)

JP Morgan Chase
Hyderabad
09.2016 - 06.2018
  • Collaborated with Global KYC management team to design target operating
    model encompassing people, processes, and technology
  • Managed KYC Operations project portfolio, including strategic program rollouts
    and system enhancements.
  • Developed ongoing KYC training plan to enhance staff knowledge of business and products.
  • Oversaw AML/KYC-related KPIs to ensure quality and timeliness of completion across segment/group.
  • Ensured consistent hiring and performance management practices while promoting process improvement initiatives.
  • Led a team of 7 reviewers to maintain high-quality standards for KYC profiles in line with productivity targets.
  • Addressed customer needs by managing escalations and complaints in a timely manner for casework conducted by KYC analysts.
  • Highlighted audit and compliance issues proactively, ensuring resolution of existing audit recommendations.

Senior Team Member in AML/KYC Team

BA Continuum Solutions (Bank of America)
04.2015 - 09.2016
  • Analyzing KYC documentation, information, research via Doc Gap Analysis for new and existing clients.
  • Assessing client’s organizational documents, ownership structure, Legal Name of the Company, Audited Annual Report, Certificate of Incorporation, Directors Report, Nature of business of the company, Registered, Trading Address verification of the company and records for completion and accuracy and to determine appropriate AML due diligence requirements.
  • Exercising evaluation around sufficiency of mitigating factors for any AML related deficiencies or risks.
  • Resolving deficiencies contained in records as per Jurisdictional Requirement.
  • Evaluating Negative News and AML/Sanctions Alerts attached.
  • Ensuring negative news is appropriately documented and any mitigating factors identified.
  • Submitting final report and ensuring that all appropriate due diligence has occurred and procedures properly applied, with immediate escalation of any variances.

AML Executive in AML/Transaction Monitoring

HSBC GSC
Visakhapatnam
06.2013 - 11.2014
  • Assessed alerts for potential money laundering risks within bank operations.
  • Monitored suspicious activities and transactions to ensure compliance.
  • Reported suspicious transactions to AML Compliance Officer, initiating Suspicious Activity Reports.
  • Identified systemic procedural weaknesses and recommended additional training for staff.
  • Guided employees on remediation actions for high-risk accounts.
  • Executed instructions from AML Compliance Officer to mitigate risks.

Technical Support Executive in AT&T Technical Support Process

Sutherland Global Services
Visakhapatnam
12.2010 - 05.2011
  • Delivered technical support for warranty customers in USA.
  • Upsold new services, products, and package extensions to enhance customer
    options.

Education

Bachelor of Computer Applications - Computer Applications Development

University of Burdwan, Burdwan-West Bengal

Skills

  • Transaction monitoring
  • Client onboarding
  • Enhanced due diligence
  • Customer due diligence
  • Fraud Investigations
  • KYC compliance
  • AML policies
  • Risk assessment
  • Data analysis
  • Process improvement
  • Project management
  • Quality control
  • Operations management
  • Stakeholder management
  • Dashboard reporting

Accomplishments

Best team award at UBS

Blue Ribbon Award achiever at JP Morgan for quality

I have been a part of the pilot 'IB Periodic Review KYC Utility' team that launched successfully

Was awarded thrice for best performer while working with Bank of America

Was awarded Rising Star and Quality Champion while working with HSBC

Certification

  • Time management for managers from NASBA (National Association of State Boards of Accountancy)
  • Coaching skills for leaders and managers from NASBA (National Association of State Boards of Accountancy)
  • Anti-money laundering concepts: AML, KYC, and compliance from Udemy

Languages

Bengali
First Language
English
Advanced (C1)
C1
Bengali
Upper Intermediate (B2)
B2

Websites

Timeline

Manager - Client Delivery - AML Right Source
08.2023 - Current
Service Delivery Manager - TCS
05.2021 - 08.2023
KYC Approver’s Team Lead - UBS Business Solutions India Private Limited
06.2018 - 05.2021
Team Leader (KYC) - JP Morgan Chase
09.2016 - 06.2018
Senior Team Member in AML/KYC Team - BA Continuum Solutions (Bank of America)
04.2015 - 09.2016
AML Executive in AML/Transaction Monitoring - HSBC GSC
06.2013 - 11.2014
Technical Support Executive in AT&T Technical Support Process - Sutherland Global Services
12.2010 - 05.2011
University of Burdwan - Bachelor of Computer Applications, Computer Applications Development

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Nityananda DasManager Operations