Summary
Overview
Work History
Education
Skills
Timeline
Generic

Niva Mondal

Summary

Dynamic professional with a year of experience at Zara, excelling in customer service and project support. Proven ability to enhance operational efficiency and ensure quality assurance, driving positive client relationships through effective communication and strategic problem-solving.

Overview

3
3
years of post-secondary education
1
1
year of professional experience

Work History

Customer Service Representative

Zara
Bangalore
08.2023 - 08.2024
  • Resolved customer problems with knowledgeable and friendly service, contributing to high satisfaction levels.
  • Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
  • Proposed innovative ideas and solutions that improved team collaboration and effectiveness.
  • Completed day-to-day duties accurately and efficiently.

Education

Bachelor of Arts -

Model School
Andaman
08.2018 - 08.2021

Skills

  • Customer service
  • Process improvement
  • Operational efficiency
  • Project support
  • Data analysis
  • Client relationship management
  • Timeline

    Customer Service Representative

    Zara
    08.2023 - 08.2024

    Bachelor of Arts -

    Model School
    08.2018 - 08.2021
    Niva Mondal