Results-driven product and project manager with 9+ years of experience leading product development and project execution from ideation to launch. Successfully led nationwide releases, aligning cross-functional teams and delivering high-impact solutions that meet business objectives. Adept at strategic planning, stakeholder engagement, and driving projects to success under tight deadlines. Known for problem-solving, effective communication, and a user-centric approach.
Overview
9
9
years of professional experience
Work History
Lead Project Manager
National Payments Corporation of India
06.2023 - Current
Spearheaded the development of generative AI, vision technologies, and conversational payments, delivering cutting-edge solutions that drive user engagement and adoption.
Played a major role in launching conversational payments in the BHIM application, earning the Guts & Grits award for successfully executing the project in a short timeframe.
Led the nationwide release of critical products, showcasing strategic planning, stakeholder collaboration, and meticulous execution to deliver impactful solutions that align with organizational goals and meet market demands.
Managed a budget exceeding ₹20 crore per quarter, navigating intricate processes involving legal, procurement, and cross-functional teams to ensure regulatory compliance, financial accountability, and streamlined operations.
Performed comprehensive competitor analysis to assess feature parity and capabilities, ensuring products stayed ahead in the market and maintained a competitive edge.
Led the design, implementation, and modernization of innovative products, ensuring continuous evolution to meet user expectations and industry trends.
Collaborated with top AI market players to develop innovative proof of concepts (POCs), significantly enhancing the success of project deliverables.
Regularly interfaced with senior leadership to align on strategic goals, enhancing product lifecycle management and long-term vision.
Organized external hackathons with top-tier colleges to evaluate generative AI results produced in-house, fostering academic partnerships and refining product outputs.
Associate Project Manager
PurpleTalk
07.2021 - 05.2023
Performed a dual role as both project manager and business analyst, overseeing project schedules and meeting deadlines.
Conducted in-depth research and analysis to ensure competitive product positioning and strategic advantage.
Continuously monitored and evaluated processes to identify areas for improvement, enhancing the client experience by 30%.
Built and nurtured strong cross-functional relationships with major clients and stakeholders at various business levels.
Developed and implemented performance improvement strategies to drive continuous product enhancements.
Boosted UX metrics by 25% through increased user feedback collection, solution synthesis, and iterative design updates to align with customer needs.
Created innovative dashboards for tracking progress and key performance indicators across multiple projects.
Led five cross-functional teams from product conception through launch and post-launch iterations.
Conducted 15+ customer interviews to gather product feedback, using insights to make suggested improvements and achieve higher customer satisfaction.
Project Manager
Arkyminds Solutions Private Limited
06.2016 - 07.2021
Managed four project teams to meet client expectations and deadlines, achieving a 40% reduction in errors.
Oversaw all aspects of project development for multiple software projects with a combined budget of $1 million.
Defined tailored processes and tools for each project, shifting seamlessly between agile and waterfall methodologies to align with project specifics and client goals.
Developed innovative testing strategies and streamlined processes to minimize redundancy and risk during development.
Orchestrated project execution within stringent timeframes and budget constraints, effectively solving complex problems and collaborating closely with senior leadership.
Created comprehensive project roadmaps, plans, schedules, and work breakdown structures, resulting in a 15% increase in customer satisfaction.
Graduate Engineer
IBM India
07.2015 - 06.2016
Communicated effectively with the engagement manager, clients, and team members to deliver high-standard work products.
Provided technical support for Condition Monitoring, addressing all customer queries with prompt solutions.
Performed system monitoring, capacity management, patch updates, and performance management to ensure optimal functionality.
Contributed engineering and technical expertise to all Condition Monitoring System installations, supporting successful deployments.
Education
MBA - Human Resources Management
University Of Madras
Chennai, TN
2019
B.E - Computer Science & Electronics And Communication
Saveetha University
Chennai, TN
2015
Skills
Product Management
Generative AI & Machine Learning
User Experience (UX) Design
Agile & Waterfall Methodologies
Stakeholder Engagement
Data-Driven Decision Making
Cross-Functional Collaboration
Product Roadmapping & Backlog Prioritization
Strategic Planning
Problem-Solving
Risk management
Cost control
Strengths
Leadership and Team Collaboration: Proven ability to lead cross-functional teams and manage multiple projects simultaneously, ensuring alignment with organizational goals and successful product outcomes.
Strategic Planning and Execution: Expertise in planning, executing, and managing nationwide product launches and complex projects, consistently meeting deadlines and exceeding performance targets.
Problem-Solving and Innovation: Strong problem-solving skills, demonstrated through effective troubleshooting and implementing innovative strategies that improve product performance and customer satisfaction.
Effective Communication: Ability to communicate complex technical information clearly and effectively to stakeholders, clients, and cross-functional teams, ensuring everyone is aligned and informed.
User-Centric Mindset: Dedicated to understanding user needs and incorporating feedback into the development process to create products that resonate with the target audience and enhance user experience.
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Telugu
Advanced (C1)
Hindi
Elementary (A2)
Timeline
Lead Project Manager
National Payments Corporation of India
06.2023 - Current
Associate Project Manager
PurpleTalk
07.2021 - 05.2023
Project Manager
Arkyminds Solutions Private Limited
06.2016 - 07.2021
Graduate Engineer
IBM India
07.2015 - 06.2016
MBA - Human Resources Management
University Of Madras
B.E - Computer Science & Electronics And Communication
Saveetha University
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