Nivedethaa M
Bangalore
Summary
Dynamic Senior Business Analyst with a proven track record at Tata Consultancy Services, excelling in requirements gathering and stakeholder management. Adept at driving business process improvements and facilitating workshops, I leverage Agile methodologies to deliver impactful solutions that enhance operational efficiency and client satisfaction. Certified in PSM PSK and LOMA, I mentor teams to achieve excellence.
Overview
12
12
years of professional experience
Work History
Senior Business Analyst
Tata Consultancy Services- Aviva
Bangalore
12.2024 - Current
- Led requirements gathering sessions with stakeholders to define project goals.
- Developed detailed documentation for business requirements and user stories.
- Facilitated workshops to prioritize project features and align team efforts.
- Collaborated with cross-functional teams to ensure project alignment and delivery.
- Conducted impact analysis on proposed changes to assess potential effects.
- Mentored junior analysts in best practices for documentation and analysis techniques.
- Utilized data visualization tools to present insights and recommendations to management.
- Conducted gap analysis between current state processes and desired future state processes.
- Worked closely with clients to ensure their satisfaction with the delivered product or service.
- Conducted stakeholder interviews to understand user needs and preferences.
- Translated business objectives into measurable success criteria that could be tracked over time.
- Kept track of simultaneous project milestones using tactical approaches, established practices and strategic plans focused on production, schedule and budget objectives.
- Managed requirements traceability information and tracked requirements status throughout the project.
- Identified needs of customers promptly and efficiently.
Lead Business Analyst
Tata Consultancy Services- Aviva -Cyber security
Bangalore
02.2023 - 02.2024
- Collaborated with cross-functional teams to develop risk assessment frameworks.
- Facilitated workshops to gather stakeholder requirements and feedback on security measures.
- Evaluated cybersecurity tools for integration into existing systems and workflows.
- Documented business processes to enhance security protocols and compliance standards.
Lead Business Analyst
Tata Consultancy Services- AXA-UK
Bangalore
03.2022 - 03.2023
- Managed data loading process through Bordereau upload within the ETL pipeline.
- Facilitated communication between source and destination teams for precise mapping.
Lead Business Analyst
Tata Consultancy Services-Transamerica
Chennai
04.2020 - 03.2022
- Directed the modernization of Transzmerica's outdated insurance policy management system.
- Emphasized advantages of various health products within Transamerica insurance application.
Business Analyst
Tata Consultancy Services-XL Catlin UK
Bangalore
01.2018 - 12.2018
- BA for reporting the financial data of XL Catlin to Lloyds Insurance London
Business Analyst
Tata Consultancy Services- AXA UK
Chennai
02.2014 - 01.2018
- Managed insurance policy administration system for international travel.
- Worked onshore for closely working with stakeholder
Education
Bachelor of Engineering -
Anna University
Chennai03-2013
Skills
- Requirements gathering
- Business process analysis
- Stakeholder management
- Use case design
- Workshop facilitation
- Root cause analysis
- Agile methodology
- SCRUM
- PSM PSK and LOMA Certified
Timeline
Senior Business Analyst
Tata Consultancy Services- Aviva
12.2024 - Current
Lead Business Analyst
Tata Consultancy Services- Aviva -Cyber security
02.2023 - 02.2024
Lead Business Analyst
Tata Consultancy Services- AXA-UK
03.2022 - 03.2023
Lead Business Analyst
Tata Consultancy Services-Transamerica
04.2020 - 03.2022
Business Analyst
Tata Consultancy Services-XL Catlin UK
01.2018 - 12.2018
Business Analyst
Tata Consultancy Services- AXA UK
02.2014 - 01.2018
Bachelor of Engineering -
Anna University