NIVEDHITHA RAGHU
Chennai
Summary
To build a career in a leading corporate with dedicated and committed people, exploring my full potential in a challenging and creative environment. Highly trained Implementation Specialist with project scope analysis, systems configuration and maintenance and troubleshooting expertise. A diligent employee multitasking on very complex assignments. Ready for a new position that involves providing customer assistance in the IT environment.
Overview
9
9
years of professional experience
Work History
Implementation Consultant
Kissflow Inc
Chennai
12.2021 - Current
- Engage with international clients to understand and document their needs.
- Led the design and development of API integrations to streamline business processes and enhance system Compatibility.
- Customize products to client specifications, including software configuration and workflow development
- Conduct thorough testing and provide post-implementation support
- Create process documentation and provide training to end-users
- API Integration: Expertise in designing, developing, and implementing API integrations using AWS Lambda, Google Apps Script, and Power Automate.
- Ability to debug, and optimize code for integration purposes.
Application Support Engineer
Zoho Corporation Pvt. Ltd.
Chennai
08.2017 - 12.2021
- Provided expert consultation and support to clients for setting up and customizing solutions on low code platform Zoho Creator.
- Assisted international customers with web application development on the Deluge platform
- Assisted customers in achieving their unique requirements through the no-code/low-code platform, ensuring optimal use of Zoho Creator features.
- Collected customer feedback and proposed feature enhancements
- Zoho Creator: Extensive experience with Zoho Creator for developing custom applications, automating workflows, and integrating with other systems.
- Proficient in leveraging no-code/low-code platforms to deliver tailored solutions quickly and efficiently.
Senior Software Engineer
Capgemini India Pvt. Ltd.
Bangalore
08.2015 - 07.2017
- Project: Supply Chain Synchronization Management for Unilever Ltd
- Role: Semantic Developer
- Developed Data Mapping Records (DMR)
- Created and managed database tables and views
- Performed unit testing to ensure data integrity.
Education
B.Tech. (IT) -
Jerusalem College Of Engineering, Chennai (Anna University)
01.2015
XII -
Zion Matriculation Higher Secondary School, Madambakkam
01.2011
X -
Zion Matriculation Higher Secondary School, Madambakkam
01.2009
Skills
- Operating Systems: Windows, MAC OS
- Languages: Pyton, SQL, Deluge
- Web Technology: API Integrations and AWS lamda, Power Automate, GApps Scripting
- Databases: Oracle, MYSQL, TERADATA
Accomplishments
- Debugging Competition: Second prize at "PARADIGM 2K13," SSN College of Engineering.
- General and Technical Quiz: First prize at "MINDSURF 2K14," Jerusalem College of Engineering.
Timeline
Implementation Consultant
Kissflow Inc
12.2021 - Current
Application Support Engineer
Zoho Corporation Pvt. Ltd.
08.2017 - 12.2021
Senior Software Engineer
Capgemini India Pvt. Ltd.
08.2015 - 07.2017
B.Tech. (IT) -
Jerusalem College Of Engineering, Chennai (Anna University)
XII -
Zion Matriculation Higher Secondary School, Madambakkam
X -
Zion Matriculation Higher Secondary School, Madambakkam
Personal Information
- Date of Birth: 03/12/1994
- Gender: Female
- Nationality: Indian
- Languages Known: Tamil, English, Hindi, Malayalam
Personal Information
- Date of Birth: 03/12/1994
- Gender: Female
- Nationality: Indian
- Languages Known: Tamil, English, Hindi, Malayalam
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