Summary
Overview
Work History
Education
Skills
Websites
Certification
KEY HIGHLIGHTS
Timeline
Generic
Nivedit Rai

Nivedit Rai

Bengaluru

Summary

SaaS sales and customer success professional with over 11 years of experience in B2B and B2C business development. Expertise in lead generation and enterprise account management, with a strong track record of driving revenue growth. Skilled in building impactful client relationships and executing solution-based sales strategies in competitive environments. Seeking strategic opportunities to enhance customer engagement and support business expansion.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Development Manager

Sigma Infosolutions
07.2024 - Current
  • Spearhead outbound lead generation initiatives for Sigma Infosolutions and its SaaS lending platform, LendFoundry, targeting US-based financial services companies including direct lenders, MCA providers, and fintechs.
  • Successfully engage C-level executives (CEO, CTO, VP Underwriting, COO) to drive top-of-the-funnel outreach through personalized email sequences, LinkedIn, and cold campaigns.
  • Conduct in-depth discovery calls with qualified prospects to assess pain points, map product fit, and develop tailored solutions, before handing off to the sales team for closure.
  • Maintain a consistent pipeline of qualified leads, contributing directly to monthly and quarterly revenue targets for both Sigma Infosolutions (tech services) and LendFoundry (SaaS).
  • Work closely with marketing to craft outbound messaging, pitch decks, and lead nurturing sequences aligned with evolving product capabilities and client segments.
  • Actively support staffing and bench sales by identifying resource needs from prospects and aligning internal talent, contributing to billable placements in technology and consulting roles.
  • Drive cross-collaboration between pre-sales, delivery, and recruitment teams to ensure smooth handovers, faster conversions, and higher client satisfaction.
  • Regularly analyze campaign performance, feedback from discovery calls, and sales outcomes to optimize outreach strategy and lead qualification metrics.

User Engagement Specialist

Analytica Datalab Pvt. Ltd.
04.2024 - Current
  • Managed relationships with enterprise clients, increasing revenue by 12% YoY.
  • Drove 14% growth in new client acquisition through strategic outreach.
  • Conducted CXO-level outreach across EMEA, US, and domestic regions.
  • Led email campaigns, increasing response rates by 20% and sales opportunities by 15%.
  • Championed CRM adoption, improving forecasting accuracy by 35%.
  • Growth Path/Deputations: Apr'22- Mar'24 as Senior Customer Success Associate

Senior Consultant

UpGrad Education Pvt. Ltd.
Bengaluru
11.2020 - 07.2022
  • Achieved ₹1.2 Cr in revenue in 4 months; earned recognition through incentive trips.
  • Surpassed sales targets by building and managing a robust sales pipeline.
  • Delivered consultative sales support to clients through the full sales lifecycle.

Sales Consultant

Great Learning
Bangalore
03.2019 - 10.2020
  • Managing PGPBABI division i.e., Post Graduate Program in Business Analytics and Business Intelligence at Great Learning
  • Identifying and developing new business through networking, follow-up calls and cold-calling to create interest in products and services, generating new business leads and arranging meetings.
  • Implement strategies to boost enrollment in the Post Graduate Program in Business Analytics and Business Intelligence (PGPBABI) division, resulting in higher student intake and improved retention rates.

Business Development Manager

Next Education India Pvt. Ltd.
04.2013 - 04.2015
  • Spearheaded the expansion of Next Education’s market presence by securing partnerships with over 21 educational institutions, resulting in a 18% increase in annual revenue.
  • Developed and executed strategic sales plans to achieve a 21% growth in client acquisition across the assigned region within one fiscal year.
  • Conducted in-depth market analysis and competitor assessments to identify growth opportunities and refine product positioning.
  • Led a team of 3 sales professionals, providing training and mentorship to drive performance and achieve monthly/quarterly sales targets.
  • Evaluated spent & utilization, optimized patterns and implemented product and process trainings for various departments such as- Operations, Academics and Sales
  • Created comprehensive L&D Handout for employees pan India and quiz or assessment questions on every product and process; to be used for employee evaluation.
  • Represented Next Education at industry conferences and trade shows, enhancing brand visibility and fostering relationships with key stakeholders.
  • Utilized CRM software to track sales activities, forecast revenue, and generate actionable insights for senior management.
  • Ownership of Sales Quiz Evaluation Project for 5 sub- departments of sales team namely Relationship, Next Play, Chain Schools, Distributors and Marketing
  • Growth Path/Deputations: Apr'15- Mar'19 as Business Development Manager, Apr'13- Apr'15 as Business Development Manager, May'15- May'16 as Area Business Manager, Jun'16- Mar'18 as Field Training Manager (Learning and Development), April'18- March 19 as Area Business Manager

Education

MBA - Marketing & Human Resource

M.S Ramaiah Management Institute
Mysore, India
01.2013

B.Tech. - Electronics & Communication

Sam Higginbottom Institute of Agriculture Technology and Sciences
Allahabad, India
01.2011

Skills

  • Business development and lead generation
  • Customer success management
  • SaaS sales expertise
  • CRM proficiency (Salesforce, HubSpot)
  • Key account management
  • Consultative selling strategies
  • Market segmentation and outreach

Certification

  • Essentials of Software-as-a-Service (SaaS) Business by Udemy
  • LinkedIn – Sales Navigator

KEY HIGHLIGHTS

  • MBA (Marketing & HR) with over 11 years of rich experience in cross-functional competencies in all phases of Sales & Marketing and Business Generation.
  • Recognized as a star performer of the year 2014-2015 by Next Education India Pvt. Ltd.
  • Closed the highest number of ERP for UP East zone, bringing a deal of around 2 crores for the company
  • Received the BULLSEYE BAGGER for the outstanding sales performance for the month of June 2019 at Great Learning
  • Received the BULLSEYE BAGGER for the outstanding sales performance for the month of August 2019 at Great Learning
  • Skilled at conceptualizing & implementing competitive strategies for generating sales, developing as well as expanding market share towards the achievement of revenue & profitability targets
  • An effective communicator with excellent interpersonal & leadership skills with the capability to relate to people at any level of business and management
  • Delivered an impressive 1.2 Cr in revenue within a mere 4 months, earning eligibility for exclusive trips to London and Switzerland in FY 2022-23 at UpGrad
  • Received the Spot Award at Sigma Infosolutions for outstanding performance in October 2024.

Timeline

Business Development Manager

Sigma Infosolutions
07.2024 - Current

User Engagement Specialist

Analytica Datalab Pvt. Ltd.
04.2024 - Current

Senior Consultant

UpGrad Education Pvt. Ltd.
11.2020 - 07.2022

Sales Consultant

Great Learning
03.2019 - 10.2020

Business Development Manager

Next Education India Pvt. Ltd.
04.2013 - 04.2015

MBA - Marketing & Human Resource

M.S Ramaiah Management Institute

B.Tech. - Electronics & Communication

Sam Higginbottom Institute of Agriculture Technology and Sciences
Nivedit Rai