Nivedita Pramanik
Indore
Summary
- Seeking a challenging & growth-oriented career with a progressive organization, that could utilize my skills to a greater extent, and offers professional growth while being resourceful and innovative. Being a smart worker with a positive attitude, I aspire to prove my talent in a leading organization.
- An enthusiastic girl eager to explore and develop skills.
- Good team leader and proactive learner.
- Positive attitude towards work.
- Client relationship management skills.
- Knowledge of MS Office- Excel, Word, Power Point.
Overview
6
6
years of professional experience
Work History
CLUSTER MANAGER - Corporate Business (Health)
ADITYA BIRLA HEALTH INSURANCE COMPANY LIMITED
05.2024 - Current
- Managed Group Health Insurance portfolio across Brokers, Channel partners, DSA and corporate clients.
- Responsible for onboarding new channel partners.
- Mentored a team of Front Line Sales (FLS) to achieve monthly and quarterly targets.
- Monitor productivity and ensure performance optimization.
- Drive premium growth and business acquisition through channel partners and intermediaries.
- Manage business operations across Madhya Pradesh & Chhatissgarh.
- Handled corporate clients acquisition and relationship management, ensuring high level of client satisfaction and long-term business partnerships.
- Handled end-to-end policy lifecycle from quotation to issuance, servicing and client retention strategies.
- Driving corporate business through various channels i.e. Agency / Broking.
- Coordinate with Under writing team and operations team for competitive price and timely issuance of all the cases.
- Monitored policy performance metrics like loss ratio, claim ratio and persistency, and implemented corrective actions to maintain profitability.
- Achieved business targets by driving premium growth and cross-selling opportunities across corporate accounts.
- Assisted in resolving escalations related to Claims, policy servicing and operational delays, ensuring timely closure and client satisfaction.
- Maintaining large datasets related to employee enrollments, sum insured, and policy details using Excel tools (VLOOKUP, Pivot Tables, data validation).
- Prepared MIS reports, business performance reports for internal and external stakeholders.
SENIOR SALES MANAGER - Health Sales
FUTURE GENERALI INDIAN INSURANCE COMPANY LIMITED
05.2021 - 05.2024
- Understanding business needs, its strategies direction and identifying initiatives that will allow business to meet those strategies goal.
- Responsible for onboarding of new distribution channels.
- Generate leads for the company.
- Managing a team of new joiners as a mentor.
- Having partners base of 100 agents and taking best productivity from them.
- Organizing product training of new agents and making them equipped through joint call and field trainings.
- Drove productivity through structured planning, goal setting, and regular performance reviews.
- Liaising with Operation team and Under writing team for smooth processing and timely issuance of all the cases.
- Liaising with Claim Team for prompt claim services to agents and customers.
- Maintaining MIS reports.
BUSINESS MANAGER - Credit Cards
MONEY MULTIPLIER ASSOCIATES
12.2019 - 05.2021
- Understanding business needs, its strategies direction and identifying initiatives that will allow business to meet those strategies goal.
- Responsible for onboarding new channels partners.
- Managed a large team size of 30 people (Includes TC/FOS/Docex/TL).
- Ensure high class service delivery to identified distribution channel partners.
- Responsible for Hiring and attrition management to maintain a stable and productive workforce.
- To managed meeting with channel partners for business developments.
- Responsible for credit cards productivity and monthly sales through DSTs/DSAs.
- Responsible for corporate credit card activities and book SPC cards form them.
- Managed to deliver 450 NTB cards from a team of 25 people with productivity of 18.
- Prepared MIS reports, business performance reports for sales executives and external stakeholders.
Education
M.S.C - BIOTECH
DEVI AHILIYA VISHWAVIDYALAYA (D.A.V.V)
01-2019
B.S.C - BIOTECH
DEVI AHILIYA VISHWAVIDYALAYA (D.A.V.V)
01-2017
10+2 - BIO
CENTRAL BOARD OF SECONDARY EDUCATION (C.B.S.E)
01-2014
10 -
CENTRAL BOARD OF SECONDARY EDUCATION (C.B.S.E)
01-2012
Skills
- Team leader
- Proactive learner
- Client relationship management
- MS Office
- Excel
- Word
- Power Point
- Good communication skills
AWARDS & ACHIEVEMENTS
- Award for Best Performance in JFM 2023.
- Medal for extraordinary performance 21-22.
- Rank 1 Sales Manager of CENTRAL ZONE.
- Rank 1 Sales Manager of PAN INDIA in May'22.
- Activation champion in May'22.
- Promoted from Assistant Manager to Senior Manager in 3 years.
Hobbies and Interests
- Travelling
- Listening music
- Painting
- Net surfing
Projects
Plant Tissue Culture, Plant tissue culture is collection of techniques used to maintain or grow plant cells, tissues or organ under sterile condition. Synthesis of Silver Nanoparticles (green synthesis) and its Antibacterial Effect, Nanotechnology ('nanotech') is manipulation of matter on an atomic, molecular, and supramolecular scale. Nanotechnology is science, engineering, and technology conducted at the nanoscale, which is about 1 to 100 nanometers.
Languages
- English
- Hindi
- Bengali
PERSONAL INFORMATION
Father's name: Mr. Jyotirmoy Pramanik
Mother's name: Mrs. Sathi Pramanik
Nationality: Indian
DISCLAIMER
I hereby declare that the information given above is true to the best of my knowledge & belief.
Timeline
CLUSTER MANAGER - Corporate Business (Health)
ADITYA BIRLA HEALTH INSURANCE COMPANY LIMITED
05.2024 - Current
SENIOR SALES MANAGER - Health Sales
FUTURE GENERALI INDIAN INSURANCE COMPANY LIMITED
05.2021 - 05.2024
BUSINESS MANAGER - Credit Cards
MONEY MULTIPLIER ASSOCIATES
12.2019 - 05.2021
M.S.C - BIOTECH
DEVI AHILIYA VISHWAVIDYALAYA (D.A.V.V)
B.S.C - BIOTECH
DEVI AHILIYA VISHWAVIDYALAYA (D.A.V.V)
10+2 - BIO
CENTRAL BOARD OF SECONDARY EDUCATION (C.B.S.E)
10 -
CENTRAL BOARD OF SECONDARY EDUCATION (C.B.S.E)