Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Interests
Section name
Timeline
Generic
Nivedita Thakur

Nivedita Thakur

Mandi

Summary

-To continue my career with an organization that can utilize my skills of sales, calling, marketing, supervision and administrative skills to benefit the organization in mutual growth and success.

1. 9 years of successful experience in support and customer service Industry. I also have experience in sales where my strengths are management, problem-solving and troubleshooting. My role is to support the staff, implementing new ideas, and to do efforts to avoid problems. 2. Managing and updating records at work on Microsoft Excel, MS PowerPoint and MS Word. 3. To train the newcomers and motivate team members to do their best to achieve the best in life.

Overview

12
12
years of professional experience
42
42
years of post-secondary education
3
3
Languages

Work History

Senior Customer Support Associate

Dynmiq
12.2021 - Current
  • Company Overview: Australian process
  • Australian process
  • Handling customer queries ,complaints and update information to customer which they want regarding product

Telemarketing Executive

Mahindra Holidays and Resorts India Limited
06.2017 - 11.2021
  • Worked in operations for 1 year in MEM HFRP.
  • Worked in telesales and marketing

Customer Care Representative

Adhirit Web Technologies
01.2016 - 01.2017
  • Worked for one year in US process.

Travel Expert

Concentrix
01.2015 - 11.2016
  • Worked for 10 months.

Customer Representative Officer

Reliance Footprints
01.2013 - 01.2014

Education

Bachelor of Arts - Arts

Maharaja Agrasen Himalayan Garhwal University
Uttrakhand
04.2001 - 01.2024

Associate of Arts - Arts

NIOS
04.2001 - 01.2021

Matriculation (10) - undefined

HPBSE

Skills

Demonstrated ability to motivate and lead employees

Accomplishments

  • I was the winner of my Martial Art team as a Commando during my school time.
  • I was the winner of Step-up Team and I become the Tendulkar of my team in my Telemarketing department.

Personal Information

  • Husband's Name: Mr. Vijay Singh
  • Blood Group: O+
  • Date of Birth: 04/06/89
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Interests

Dancing ,Goosping

Section name

Getting awards in Club Mahindra for complementing 5 sales or 10 sales in the month of Target 

Dancing is my best hobby 

gyming is also my hobby

Timeline

Senior Customer Support Associate

Dynmiq
12.2021 - Current

Telemarketing Executive

Mahindra Holidays and Resorts India Limited
06.2017 - 11.2021

Customer Care Representative

Adhirit Web Technologies
01.2016 - 01.2017

Travel Expert

Concentrix
01.2015 - 11.2016

Customer Representative Officer

Reliance Footprints
01.2013 - 01.2014

Bachelor of Arts - Arts

Maharaja Agrasen Himalayan Garhwal University
04.2001 - 01.2024

Associate of Arts - Arts

NIOS
04.2001 - 01.2021

Matriculation (10) - undefined

HPBSE
Nivedita Thakur