Summary
Overview
Work History
Education
Skills
Hobbies & Interests
Timeline
Generic
Niveditha R S

Niveditha R S

Senior System Engineer | Identity & Access Management (IAM)
Bengaluru

Summary

Experienced and results-driven IAM Engineer with with 6+ years of experience in designing and managing secure access solutions across enterprise systems. Specialized in configuring SSO using Entra ID, Ping Identity, and Keycloak with deep knowledge of SAML, OIDC, and OAuth protocols. Skilled in managing identity lifecycle, directory services (AD, LDAP), MFA with Yubikey, and automation via PowerShell and Linux. Adept at troubleshooting complex IAM issues and fostering security best practices across cross-functional teams.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Sr. System Engineer

Merck
09.2019 - Current
  • Designed and implemented SSO integrations using Microsoft Entra ID (Azure AD), Ping Identity (PingFederate, PingAccess), and Keycloak across diverse business applications.
  • Implemented authentication flows using SAML 2.0, OIDC, and OAuth, ensuring secure and seamless user access across systems.
  • Administered Active Directory (AD), LDAP directories, and enforced Role-Based Access Control (RBAC) for fine-grained access management
  • Managed MFA implementation including Yubikey provisioning and troubleshooting for enhanced security.
  • Performed troubleshooting and root cause analysis of SSO/MFA failures.
  • Managed full user identity lifecycle including onboarding, role transitions, offboarding, and emergency leaver processes.
  • Developed and executed PowerShell scripts and performed operations on Linux servers for identity sync, automation, and diagnostics.
  • Maintained system health monitoring using Icinga, Grafana, and managed service operations using ServiceNow and JIRA.
  • Created technical documentation for SSO configurations and conducted training sessions to upskill internal IAM team members.
  • Managed secure data and configuration transfers using WinSCP, putty, and integrated systems with O365 and Azure environments.

Technical Support Engineer

DXC Technology
09.2019 - 01.2021
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Software installations via ODIN tool and manual installation
  • Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.

Education

B.E - Electrical And Electronics

Visvesvaraya Technological University (VTU)
Bengaluru, India
04.2001 -

Skills

IAM Platforms - Microsoft Entra ID (Azure AD), Ping Federate, Keycloak

Hobbies & Interests

  • Passionate bike rider who enjoys long rides and road trips.
  • Dog lover and active volunteer at local pet shelters.
  • Avid traveler who enjoys exploring new cultures and cuisines.
  • Enthusiastic about movies and film discussions — from blockbusters to documentaries.

Timeline

Sr. System Engineer

Merck
09.2019 - Current

Technical Support Engineer

DXC Technology
09.2019 - 01.2021

B.E - Electrical And Electronics

Visvesvaraya Technological University (VTU)
04.2001 -

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Niveditha R SSenior System Engineer | Identity & Access Management (IAM)