NIVESH KUMAR K
Facility Management & Operations
Bangalore
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
16
16
years of professional experience
4
4
Certifications
5
5
Languages
Work History
Manager Admin and Facilities
Aecom India Global Services Pvt Ltd
Bangalore /Gurgaon
01.2024 - 03.2025
- Oversee soft services including housekeeping, pantry, pest control, security, and waste management.
- Monitor daily cleanliness, hygiene standards, and maintenance of office premises and restrooms.
- Conduct regular audits and walkthrough to identify and resolve service gaps.
- Ensure readiness of meeting rooms, common areas, and office workstations.
- Manage vendor relationships and ensure service level agreements (SLAs) are met.
- Evaluate vendor performance periodically and resolve service issues or escalations.
- Negotiate contracts and manage procurement for consumables and office supplies.
- Supervise front office and reception operations, including visitor management.
- Coordinate office logistics like employee seating, movement, access cards, and storage.
- Manage transport coordination, courier services, and cafeteria services.
- Prepare and manage duty rosters and shift schedules for housekeeping/security.
- Conduct team briefings, grooming checks, and on-the-job training sessions.
- Monitor staff attendance, performance, and disciplinary actions.
- Ensure compliance with ISO standards, fire safety norms, and local statutory regulations.
- Conduct regular fire drills, EHS training, and maintain safety records.
- Prepare reports, MIS, audit documentation, and incident logs.
- Manage operational budgets, track expenses, and implement cost-saving measures.
- Forecast facility requirements and optimize resource allocation.
Operations Manager – Soft Services Lead
Embassy Golf Links Software Park
Bangalore
01.2021 - 12.2023
- Oversaw housekeeping for a 65-acre campus, managing multiple shifts and over 200+ staff.
- Directed service providers in pest control, landscaping, waste management, and pantry management.
- Conducted daily briefings, SOP training, and surprise audits to ensure high service quality.
- Implemented manpower optimization plans, reducing overheads while maintaining SLA compliance.
- Managed client expectations, resolving service concerns promptly and professionally.
- Organized large-scale events, ensuring seamless support from housekeeping and admin teams.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Assistant Facility Manager – Soft Services
Jones Lang LaSalle (Philips Innovation Campus)
Bangalore/ Chennai
01.2014 - 06.2020
- Led soft services across 500,000 sq. ft. including janitorial services, pest control, security, and front office.
- Trained and supervised housekeeping personnel on SOPs, chemical usage, and safety procedures.
- Coordinated with vendors for periodic deep cleaning, façade cleaning, and special event support.
- Conducted weekly inspections and reported service gaps with follow-up actions.
Assistant Facility Manager
Compass Group India Pvt Ltd
Bangalore
01.2011 - 12.2013
- Supervised soft service operations in PRITECH Park SEZ, managing a multi-skilled housekeeping team.
- Developed checklists and conducted daily inspections of work areas and pantry services.
- Acted as liaison between clients and service staff to ensure smooth day-to-day operations.
- Supervised staff of 150 in day-to-day activities.
Assignment Manager – Security & Admin Support
Peregrine Tenon (TATA Communications Pvt Ltd)
01.2009 - 01.2010
- Supervised security personnel, duty rosters, shift management, and staff training.
- Coordinated with facility team for handling emergencies, audits, and movement of goods.
Education
Diploma in Hotel Management - hospitality back ground
SS Academy
2nd PUC - undefined
Delhi Academic Council for Higher Education
SSLC -
LVS Secondary & Senior Secondary School
BangaloreSkills
Operational efficiency in cleaning services
Manpower Planning & Staff Scheduling
Vendor Management & SLA Enforcement
Team Training & Performance Supervision
Physical Security
Pest Control
Landscaping
ISO Compliance & Fire Safety Protocols
Event Setup & Cafeteria management
Policy and procedure development
Vendor management
Certification
Internal Auditor (ISO 9001, 14001, 45001)
Accomplishments
- Awarded Best Performer – Philips JLL (2015)
- Honored as Best Fire & Safety Officer (2013)
- Developed SOP for daily cleaning audits and service tracking at Aecom
- Recognized for successful manpower rationalization at Embassy Golf Links
Personal Information
- Date of Birth: 12/08/88
- Marital Status: Married
Timeline
Manager Admin and Facilities
Aecom India Global Services Pvt Ltd
01.2024 - 03.2025
Operations Manager – Soft Services Lead
Embassy Golf Links Software Park
01.2021 - 12.2023
Assistant Facility Manager – Soft Services
Jones Lang LaSalle (Philips Innovation Campus)
01.2014 - 06.2020
Assistant Facility Manager
Compass Group India Pvt Ltd
01.2011 - 12.2013
Assignment Manager – Security & Admin Support
Peregrine Tenon (TATA Communications Pvt Ltd)
01.2009 - 01.2010
2nd PUC - undefined
Delhi Academic Council for Higher Education
Diploma in Hotel Management - hospitality back ground
SS Academy
SSLC -
LVS Secondary & Senior Secondary School