Nivetha R

Project Manager - L4

Claysys Technologies

06.2021 - Current

Website and Mobile Application Development: Led the creation of a website and mobile application using the waterfall methodology.
Cross-Functional Team Collaboration: Collaborated with cross-functional teams to gather, refine, and align requirements, ensuring seamless project execution.
Quality Assurance: Conducted manual testing and API testing to guarantee high-quality product delivery.
Process Automation and ROI Dashboard Development: Developed automation dashboards for credit unions, calculating ROI with detailed benefit and cost data for 43 clients.
Client Collaboration and Product Enhancement: Worked with U.S.-based Account Executives to analyze and enhance products, driving continuous improvements, and ensuring stakeholder satisfaction.
Knowledge Base Development and Optimization: Created a comprehensive Knowledge Base for a credit union client, reducing document search time by 90%.
Product Planning and Documentation: Developed product plans, release notes, maintained change logs, bug trackers, and crisis registers for effective product management and communication.
Product Analysis and Enhancement: Performed in-depth product analysis and implemented continuous enhancements, positioning the Knowledge Base as a market leader.
Project Leadership and Execution: Led the development of a secure message portal gateway for employees, ensuring data security compliance.
Requirement Gathering and Feasibility Analysis: Coordinated with stakeholders to gather detailed requirements, and conducted a feasibility analysis for email content storage in SQL databases.
Cross-Functional Collaboration and Quality Assurance: Worked with cross-functional teams to implement solutions, and conduct thorough testing to meet security and functionality standards.
Escalation Module Development and Management: Developed an escalation module to report production issues, reducing turnaround time by 80%.
Mentorship and Training: Mentored 10-12 project managers and software test engineers, providing tailored training plans, continuous reviews, and knowledge transfer sessions.
Team Support and Management Assistance: Assisted the Senior Product Manager with agendas for monthly PM and QA meetings, use case discussions for STE, and performance reviews.