Nivethitha D
Chennai
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Systems Management Specialist
Kyndryl Holdings, Inc
Chennai
10.2022 - Current
- Implemented security measures like creating users, roles and profiles to ensure data privacy.
- Tested new releases of software products before deploying them into production environment.
- Provided technical support for day-to-day operations of SAP systems.
- Conducted performance tuning activities to optimize the system performance.
- Installed, configured and upgraded various software components like SAP GUI, ABAP and JAVA Stacks, Oracle database.
- Assisted in the development and implementation of SAP system landscapes.
- Provided technical guidance for resolving complex issues in a timely manner.
- Configured, administered and monitored SAP instances such as Central Instance, Message Server and Database Instances.
- Monitored system resources and processes to identify potential problems or opportunities for improvement.
- Interacted with functional teams to resolve business requirements related to SAP Basis environment.
- Analyzed application logs to troubleshoot technical issues with applications running on the SAP Basis platform.
- Performed tasks related to SAP NetWeaver platform such as Installation and Configuration, System Copy, Refresh, System Refresh, Upgrade.
- Troubleshot and diagnosed technical problems.
- Communicated with clients to understand system requirements.
- Provided technical guidance for system development and troubleshooting.
SAP Basis Consutant
Cognizant Technology Solutions
Chennai
07.2019 - 10.2022
- Daily health checkups and monitoring.
- SAP Basis Administration, performance tuning, and support of project landscape during the execution.
- Analyzing the EWA report and Analysis improving system performance.
- Daily Monitoring of SAP Servers, dumps, system logs, background jobs, TRFC and queues monitoring, failed SOST mails, file system alerts.
- Maintaining connection between various systems like RFC, Partner profile etc.
- Alert Monitoring, Workload Analysis.
- Analyzing SM12 for user lock entries and SM13 for update related issues to avoid any performance in the Production systems.
- Performance monitoring including database monitoring.
- Monitoring Jobs in all landscapes and schedule jobs to avoid system performance issue.
- Backup scheduling and checking.
- Monthly and Weekly Maintenance activities in Production systems.
- Ticket Handling with various issues and resolving them.
- Experience in working on various client across Landscapes.
- Created change and performed testing in all landscapes up till Production.
- Connection opening to SAP in Support portal and Raising message to SAP for requirement in all landscapes.
- Good Experience in Monitoring Hana Studio for Services, Long running Statements, Blocking transactions, Memory consumption, script server restart.
- Virtual table creation in HANA Systems
- SLT Replication in all landscapes .
- Maintaining and checking source system connectivity under RSA1.
- RFAX administration – Account Creation and troubleshooting issues.
- Implementing SAP Notes in system using SNOTE.
- · Experience in enabling trace for users to find the Root cause for users issue and troubleshooting them.
Education
Bachelor of Engineering - Electronics And Communication Engineering
R.M.K Engineering College
Chennai07-2019
Skills
- Disaster Recovery
- Application support
- Incident Management
- Operating systems
- Technical Documentation
- Technical Support
- System Troubleshooting
- Remote Support
Certification
- Hana Certification - SAP HANA 2.0 SPS06 - https://www.credly.com/badges/9b48ed9f-e280-41ef-ab85-5fd663d768c6/public_url
- Azure Certification - https://www.credly.com/badges/f7525dcb-e060-4b29-9eaf-512f5e222f24/public_url
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Timeline
Systems Management Specialist
Kyndryl Holdings, Inc
10.2022 - Current
SAP Basis Consutant
Cognizant Technology Solutions
07.2019 - 10.2022
Bachelor of Engineering - Electronics And Communication Engineering
R.M.K Engineering College
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