Summary
Work History
Education
Skills
Software
Accomplishments
Timeline
OperationsManager

Nivetitha Suresh

Senior Account Executive
Chennai

Summary

Accomplished Senior Account Executive with 7+ years of experience in the SaaS and IT services industry. Proven track record of success in sales, customer relations, and prospecting. Committed to delivering exceptional results and building strong client relationships. Ambitious and dedicated leader, experienced in training and mentoring team members to achieve their full potential. Results-driven professional who consistently exceeds targets and thrives in a fast-paced, competitive environment.

Work History

Senior Account Executive - Core Outbound USA

Freshworks Inc.
05.2022 - Current
  • Exceeded Q4 2024 sales targets, achieving 229% of quota. Recognized with the Sales Star Award for exceptional performance.
  • Exceeded Q1 2024 sales targets by 20% and closed a $30,000 ARR deal in Q1 from outbound efforts.
  • Developed and executed strategic sales plans, generating a pipeline value of $149,976 ARR in 2024 through cold outbound efforts.
  • Implemented data-driven decision-making processes to forecast and achieve business goals with over 98% accuracy, driving predictable revenue outcomes.
  • Built trust-based relationships with senior-level sales professionals, enhancing customer engagement and retention through tools like LinkedIn Sales Navigator.
  • Ran full sales cycles, collaborating with C-level executives to implement business transformation strategies and secure high stakeholder buy-in.
  • Collaborated cross-functionally with marketing and product teams to refine value propositions and incorporate feedback for new product features.
  • Proactively sourced and qualified leads using CRM systems and sales tools, achieving a 25% higher conversion rate than team benchmarks.
  • Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
  • Secured 30+ new accounts to increase company revenue and drive market share.

Business Development Executive

Preludesys Inc.
10.2020 - 05.2022


  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Led end-to-end sales processes, from prospecting to contract negotiation and closing deals, consistently meeting and exceeding sales targets.
  • Exceeded annual sales target by 30% in 2021, contributing to a $500,000 increase in revenue.
  • Closed a deal worth $100,000 ARR transitioning them from a competitor to Preludesys, resulting in a smoother customer experience and a 30% increase in support agent efficiency.

Business Development Executive

DataTracks Services
08.2019 - 09.2020
  • Successfully generated 50+ qualified leads through cold calling and email outreach in the first quarter, resulting in a 15% conversion rate.
  • Assisted in closing $200,000 ARR deal by supporting senior AEs with demos, follow-up, and client communication.
  • Streamlined the lead qualification process, reducing time to qualification by 20%.
  • Contributed to a 30% increase in pipeline value by scheduling 20+ demos with high-potential prospects.
  • Received top performer recognition for consistently meeting daily activity targets, including cold calls and emails.

Business Development Executive - India

Tecnovators Software Solutions
08.2018 - 08.2019
  • Generated 100+ qualified leads through targeted cold outreach, contributing to a 25% increase in new business pipeline.
  • Grew existing accounts by 30% by identifying upselling opportunities and expanding product usage within key customer accounts.
  • Exceeded quarterly sales target by 20% through diligent prospecting, closing new accounts, and managing renewals.
  • Built strong relationships with decision-makers, resulting in 95% customer retention over 12 month
  • Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.

Education

Bachelor of Information Technology -

Anna University

Diploma in Information Technology - undefined

Anna University

Skills

Account Based Marketing

Software

Salesforce

Freshsales

LinkedIn Sales Navigato

Outreach

ZoomInfo

Accomplishments

  • Sales Star Award, Freshworks (Q4 2024) – Honored for surpassing sales targets by 229%, with outstanding contributions in pipeline generation, deal execution, and customer engagement.
  • Business Development Champion Award – Recognized for driving a 30% increase in qualified lead generation and surpassing sales targets by 20% through exceptional business development performance.
  • Top Performer of the Year, Preludesys Inc. – Awarded for consistently exceeding sales quotas and achieving a 20% higher conversion rate than the team average.

Timeline

Senior Account Executive - Core Outbound USA

Freshworks Inc.
05.2022 - Current

Business Development Executive

Preludesys Inc.
10.2020 - 05.2022

Business Development Executive

DataTracks Services
08.2019 - 09.2020

Business Development Executive - India

Tecnovators Software Solutions
08.2018 - 08.2019

Diploma in Information Technology - undefined

Anna University

Bachelor of Information Technology -

Anna University

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Nivetitha SureshSenior Account Executive