Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Nivisha Choudhary

Endpoint Management Specialist
Indore

Summary

Seasoned IT Engineer with 7 years of experience specializing in SCCM and Intune administration. Proven expertise in deploying, managing, and transforming Windows 11 devices using Autopilot. Adept at leading migration projects and optimizing endpoint management processes to enhance operational efficiency. Committed to delivering robust IT solutions and ensuring seamless user experiences across diverse environments.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Data Architecture Analyst

Accenture
Indore
04.2023 - Current
  • Management in administering and configuring mobile devices for enterprises users via Intune, MECM, Co-management.
  • Configured Windows Autopilot and deployment profiles to enroll pre-provisioned devices using Intune, ensuring seamless and efficient onboarding of new devices with standardized settings and applications.
  • Provide support to clients in administering deployment of configuration profiles and compliance policies to company owned and BYOD mobile devices.
  • Analyze, communicate, and document test data pertinent to the product and component approval process, ensuring accuracy and compliance with industry standards.

Consultant

Wipro
Pune
01.2022 - 06.2022
  • Provided specialized post-deployment support for SCCM and Intune co-managed devices, ensuring optimal performance and user satisfaction during critical transition periods.
  • Executed wipe and load operating system deployments using task sequences, streamlining the process for efficient and consistent device provisioning.
  • Utilized the Microsoft Win32 Content Prep Tool to package application installation files, enabling efficient deployment of Windows applications via Intune.
  • Conducted continuous monitoring and troubleshooting of system issues to ensure optimal performance and minimize downtime, leveraging diagnostic tools and methodologies to quickly identify and resolve technical problems.

Associate Consultant

Capgemini
Bengaluru
03.2019 - 01.2022
  • Led and streamlined new project transitioning from other organizations to Capgemini.
  • Managed patching of kiosks, servers and workstations, deploying updates( CU, .NET, Edge, IE, vulnerabilities) using SCCM
  • Developed and maintained comprehensive reports within SCCM to track deployment status, compliance, and system performance, providing actionable insights to support decision-making and enhance operational efficiency.

Senior Analyst

Capgemini
Bengaluru
03.2018 - 03.2019
  • Deployed Windows OS feature updates via task sequence.
  • Remediated SCCM clients and device health check management.
  • Authored process documentation and knowledge base articles.
  • Managed incidents, change tasks and service requests in serviceNow as per ITIL and ITSM.

Analyst

Capgemini
Bengaluru
02.2017 - 02.2018
  • Assisted in troubleshooting and resolving SCCM related issues
  • Generated reports and analyzed software configurations
  • Developed and deployed scripts to automate SCCM tasks such as software deployments and installations.

Education

Bachelor of Technology - BTech - Electrical, Electronics and Communications Engineering

Mangalayatan University
Aligarh, India
08.2012 - 08.2016

Skills

  • MECM

  • Intune

  • ITIL

  • Data Analysis

  • Technical Documentation

Awards

Accenture Extra Mile award

Certification

MD-102

Timeline

MD-102

06-2024

Data Architecture Analyst

Accenture
04.2023 - Current

Consultant

Wipro
01.2022 - 06.2022

Associate Consultant

Capgemini
03.2019 - 01.2022

Senior Analyst

Capgemini
03.2018 - 03.2019

Analyst

Capgemini
02.2017 - 02.2018

Bachelor of Technology - BTech - Electrical, Electronics and Communications Engineering

Mangalayatan University
08.2012 - 08.2016

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Nivisha ChoudharyEndpoint Management Specialist