Nivya Ratha
Bangalore
Summary
Certified Product Owner (PSPO I) with over 2.5 years of product ownership experience, for Granicus’s flagship government-facing platforms—GovMeetings, a suite of civic engagement tools enabling seamless agenda and meeting management for public sector clients and GovDelivery, a high-scale communications platform powering millions of citizen messages daily. Proven ability to translate complex user needs into clear product direction, supported by 3 years of software engineering experience in Java, Spring Boot, Angular, and Ruby on Rails. A NextLeap Product Management Fellow with a strong grasp of agile practices, stakeholder collaboration, and customer-focused feature development that drives transparency, efficiency, and engagement across local and federal agencies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Product Owner
Granicus Technologies India Private Limited
01.2023 - Current
- Serve as the Product Owner for GovMeetings, a suite of civic engagement tools used by local governments to streamline legislative workflows, meeting management, and public transparency.
- Led key accessibility initiatives across multiple modules, ensuring compliance with WCAG standards and improving usability for screen reader users—directly enhancing the platform’s inclusivity for a broad public sector user base.
- Designed and shipped enhanced Out-of-Office (OOO) delegation functionality within Legistar, enabling seamless handoffs and uninterrupted approval workflows for government clerks and officials.
- Introduced support for custom item numbering by item types in Peak, allowing agencies to follow internal categorization protocols and simplifying agenda tracking for large, complex meetings.
- Conceived and delivered VCD (Virtual Civic Display)—a public-facing application that provides real-time visibility into meeting schedules, actions, votes, and documents, improving transparency and citizen engagement across municipalities.
- Partnered closely with QA, UX designers, engineering teams, and client success managers to define feature scope, prioritize backlog items, and deliver releases with measurable civic impact.
- Also worked for GovDelivery
- Owned the product vision for Ochocinco, an internal tool enabling government communicators to create and publish bulletins directly from their inbox, streamlining bulletin creation for non-technical users.
- Worked cross-functionally to define and iterate on workflows that connected email-based bulletin content with the Granicus notification infrastructure, significantly reducing content publishing time.
- Jan 2023 – Present (Full-time)
Product Manager Fellow
Nextleap
06.2024 - 11.2024
- Completed an intensive, mentor-led Product Management fellowship designed to simulate real-world product ownership in agile teams.
- Developed product thinking through hands-on work across the full product lifecycle — from user research and problem discovery to feature design, prioritization, and delivery.
- Led multiple product case studies focused on B2B and B2C domains, covering industries like ed-tech, fintech, and SaaS.
- Conducted primary and secondary user research to define user personas, identify pain points, and map out customer journeys.
- Wrote clear and structured Product Requirement Documents (PRDs), problem statements, and defined MVPs with success metrics.
- Practiced prioritization techniques like MoSCoW, RICE, and Kano model to balance impact, effort, and urgency.
- Built wireframes using tools like Miro and Figma to visualize workflows and user interfaces.
- Received detailed feedback from senior Product Managers from companies like Swiggy, Razorpay, and CRED to improve storytelling, communication, and execution strategies.
Software Engineer 2
Granicus
05.2022 - 12.2022
- Championed full stack development within the GovDelivery team, spear-boarding the evolution of a web-based email subscription management application facilitating public information subscriptions via email.
- Proactively gathered requirements, keenly attuned to user needs, and meticulously analyzed them to ensure alignment with project objectives.
- Drove the enhancement of multiple features, resulting in a substantial uplift in user experience.
- Discovered and rectified loopholes in legacy codes, assuming ownership to meticulously design, develop, design and deploy enhancements of impeccable quality, thereby significantly amplifying user engagement.
- Fostered collaborations, provided support and mentored new team members thereby catalyzing the team’s success through streamlined processes.
- Demonstrated exemplary written and verbal communication, adeptly conveying intricate technical concepts to diverse audiences, both technical and non-technical.
- GovDelivery
Associate Software Engineer
Harman Connected Services
10.2020 - 05.2022
- Engineered and crafted Rest APIs to streamline the on-boarding and validation processes for services/applications offered by sellers that use to go into the dashboard of the automobiles.
- Collaborated synergistically with team members to seamlessly integrate UI features for portals, adhering rigorously to prescribed code standards and technical design guidelines.
- Facilitated seamless communication with UX designers to transmute finalized designs into refined user interfaces, leveraging the AngularTS framework and styling languages such as HTML and CSS.
- Played a pivot role in meticulous documentation and deployment of micro-services, ensuring smooth operational transitions.
Education
Bachelor's Degree - Computer Science
Jyothy Institute Of Technology
01.2020
Skills
- Product & Strategy
- Product Roadmap Planning
- Backlog Management
- User Story Mapping
- Product Discovery
- MVP Definition & Delivery
- Data-Driven Decision Making
- OKRs / KPI Tracking
- Agile & Delivery
- Agile / Scrum Methodologies
- Sprint Planning & Execution
- Release Planning
- Cross-Functional Team Leadership
- Stakeholder Management
- Requirements Gathering & Prioritization
- Jira / Confluence
- Java, Spring Boot, Ruby on Rails, Angular (former developer
- Accessibility & Compliance Awareness (especially relevant for GovMeetings)
- User & Market Focus
- User Research & Persona Development
- Competitor & Market Analysis
- Customer Journey Mapping
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of team
Certification
- PSPO1 – Scrum.org
- Product Manager Fellowship – Nextleap
- The Complete Ruby on Rails Developer Course – Udemy
- Agile Foundation – Project Management Institute
- Aha! Product Management Professional Certificate - AHA
- Scrum: Basic - Project Management Institute
- Scrum: Advance - Project Management Institute
- Product Owner - Foundations - Project Management Institute
Timeline
Product Manager Fellow
Nextleap
06.2024 - 11.2024
Product Owner
Granicus Technologies India Private Limited
01.2023 - Current
Software Engineer 2
Granicus
05.2022 - 12.2022
Associate Software Engineer
Harman Connected Services
10.2020 - 05.2022
Bachelor's Degree - Computer Science
Jyothy Institute Of Technology
Similar Profiles
Vasuda KrishnamurthyVasuda Krishnamurthy
Financial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private LimitedFinancial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private Limited
Sharad DubeSharad Dube
Manager IT at Granicus Technologies India Pvt LtdManager IT at Granicus Technologies India Pvt Ltd
Srinivas KumarSrinivas Kumar
Travel Operations • Senior Manager at PAN India, Nearby Travel Solutions Private Limited, Nearby Technologies Private LimitedTravel Operations • Senior Manager at PAN India, Nearby Travel Solutions Private Limited, Nearby Technologies Private Limited
Anil Kumar SawAnil Kumar Saw
Staff Engineer at Altimetrik India Pvt. LtdStaff Engineer at Altimetrik India Pvt. Ltd
Hisham ParveezHisham Parveez
AI Engineer at Optimum SolutionsAI Engineer at Optimum Solutions