Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Timeline
Generic

Nixon Rex

Pega Administrator
Bangalore,Karnataka

Summary

13 Years of experience in the IT services with a proven track record of delivery of quality work products. Possess technical skill in PEGA and excellent interpersonal and communication skills. Intent to work in a challenging environment that can optimally utilize my knowledge and improve my skills by constant learning and contribute to the world of improving technologies.

Overview

14
14
years of professional experience
2
2
Certifications

Work History

Technical Lead II

Carelon Global Solutions
02.2022 - Current
  • Current platform I am working on is PRPC 8.8.3 on Tomcat 9.0.72 and Oracle11c DB
  • Working as a Change Coordinator for all code deployment to work with developers and stake holders to move packages from lower env to PROD.
  • Worked on SSO configuration from PING to OKTA authentication for all environments.
  • Worked on SSL Certificate installation.
  • Worked on upgrading environment from 7.2.2 to 8.8.3. and upgrading Tomcat from 8.5.16 to 9.0.72.
  • Worked on Pega Deployment requests and Change Tasks and Incidents raised on SNOW.
  • Oracle DB management queries to create tables for the current requirement from developers.
  • Creating Process Documents on Confluence.
  • Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.

PEGA Lead System Administrator

Larsen & Toubro Infotech
06.2020 - 02.2022
  • L3 level support and provide technical support to L1 and L2 teams.
  • Supporting different service lines of Pega applications across the current Client project on different time zones.
  • Working as a Change Manager for all code deployment across service lines.
  • Azure maintenance support for all servers for Pega Platform.
  • Worked New SSO installation, changes on current SSO configurations.
  • Worked on renewal of SSL certificates and creating new requests wherever applicable.
  • Worked on Pega DevOPS Deployment manager POC.
  • Created a registry edit to have the Auto Start Delay of servers during Windows Patching or any planned server maintenance activity.
  • Created Scheduled task on Windows to have the logs removed post 60 days of creation.
  • Worked on upgrading environment from 8.3.2 to 8.3.3 and to 8.5.3.
  • Creation of JDBC's to connect external databases.
  • Supporting tickets raised by Customers on Service NOW application.
  • Creating a fresh Tomcat instance for PRPC installation.
  • Worked on Disaster recovery complete process with Azure Admin team.

System Administrator

Baxter Healthcare Pvt Ltd
02.2017 - 12.2019
  • Server Maintenance tasks like monitoring servers, regular disk space check and clean them when required.
  • Restarting services using shell scripting and clean server cache.
  • Log analysis for various application instances.
  • Rolling out logs as required.
  • PEGA DB user service account password change
  • Automating the shell script to be running using cronjob wherever required.
  • Improved security measures by conducting vulnerability assessments and applying necessary patches.

Senior Project Engineer

Wipro Technologies
08.2011 - 02.2017
  • Worked as Platform owner for all Pega applications.
  • Migration of the existing application from Pega 5.5 to Pega 7.x
  • Collaborated with clients and multiple teams to troubleshoot and resolve system issues.
  • Led all assigned projects to completion ensuring timely delivery, meeting of budgetary targets and business goals.
  • Provided technical leadership to application teams on multiple applications.
  • Assisted in Pega Upgrade from PegaRULES 5.5 to PegaRULES 7.1 and PegaRULES 7.2 for 15 PEGA applications.
  • Worked with clients on SOX AUDIT processes and provided accurate analysis of reports.
  • Provided technical support to integrate Hot Fixes, JDBC connection creation.
  • Monitoring and maintenance of Development, Test and Production Servers.
  • Worked on Application Security Management on providing access to users on different Pega Applications.
  • Performed log analysis to troubleshoot issues in applications.
  • Advising customers on the procedures to implement new changes to different applications.
  • Designated SME for application(s) within a tower/portfolio.
  • Monitor Queues and work on Tickets, Analyze and resolve the incident.
  • Drive problem management, which includes updating known error database (KEDB).
  • Established strong working relationships with clients to ensure clear communication of expectations and requirements throughout the project lifecycle.

Education

MS - Software Engineering

Birla Institute of Technology And Science (BITS)
Pilani
01.2015

B.Sc - Computer Science

St. Joseph’s Arts And Science College
Bangalore
01.2011

Skills

  • BPM Tools: Pega PRPC v55, v62, v7x, v8x

  • Databases: SQL, PostgreSQL, Oracle9c, Oracle11c

  • OS: Windows, Linux

  • Web App Servers: Tomcat, Websphere

Certification

Pega Certified System Architect (CSA) Version 6.2

Disclaimer

I hereby declare that all the above information is true to my knowledge. Nixon Rex

Timeline

Technical Lead II

Carelon Global Solutions
02.2022 - Current

PEGA Lead System Administrator

Larsen & Toubro Infotech
06.2020 - 02.2022

System Administrator

Baxter Healthcare Pvt Ltd
02.2017 - 12.2019

Senior Project Engineer

Wipro Technologies
08.2011 - 02.2017

MS - Software Engineering

Birla Institute of Technology And Science (BITS)

B.Sc - Computer Science

St. Joseph’s Arts And Science College

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