Nixon M
Bengaluru
Summary
Experienced technology leader with 18 years of demonstrated success in driving impactful projects and fostering team collaboration. Known for adaptability and a results-driven approach. Expertise in systems architecture, software development, and project management. Highly regarded for strong problem-solving skills and effective communication. Ensures alignment with organizational goals and changing needs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Technology Lead
Wells Fargo International Solutions Pvt. Ltd.
06.2015 - Current
- Act as a hands-on Technical Leader overseeing the Enterprise India M365 Suite, Cloud and DevOps teams, focusing on engineering, operations, security compliance, and infrastructure management
- Managing a team of 17 engineers, overseeing daily operations and maintaining cloud infrastructure in a highly available and scalable manner
- Led the design and implementation of cloud infrastructure solutions on Azure, supporting the development and deployment of enterprise-level applications
- Designed and executed migration strategies to transition on-premises applications to Azure, reducing infrastructure costs by 40%
- Architected and implemented a CI/CD pipeline for a cloud-native solution using Azure DevOps, reducing deployment times by 45%
- Managed cross-functional teams across development, QA, and operations to deliver infrastructure automation solutions, improving system reliability by 35%
- Led a project to migrate legacy infrastructure to Kubernetes and Docker containers, resulting in a 60% reduction in operational costs
- Spearheaded the implementation of Infrastructure as Code (IaC) using Terraform and Ansible, enhancing system scalability and reducing provisioning times by 50%
- Collaborated with stakeholders to define project scope, timelines, and deliverables for multiple concurrent projects with budgets exceeding the limit
- Defined project goals, milestones, and deliverables, ensuring projects were completed on time and within budget
- Implemented a centralized monitoring and alerting system using Prometheus and Grafana, Splunk improving incident response times by 30%
- Coached teams on DevOps best practices and fostered a culture of continuous integration and continuous delivery
- Led Agile transformation efforts within the organization, introducing Scrum frameworks and reducing project delivery times by 25%
- Directed the implementation of cloud-based disaster recovery plans, ensuring business continuity and data integrity
- Familiarity with Python's data structures (e.g., lists, dictionaries, sets) and algorithms
- Proficiency in python object-oriented programming (OOP), functional programming, and multi-threading
- Expertise in popular Python frameworks and libraries-Django, Flask, NumPy, pandas
- Strong understanding of relational databases - PostgreSQL, MySQL and NoSQL Database- MongoDB, Redis
- Coordinated with key stakeholders to align project outcomes with business objectives, consistently delivering projects on time and within budget
- Orchestrated the setup of a Kubernetes cluster for a microservices architecture, improving system scalability and resilience
- Lead the deployment architecture for Exchange Online, SharePoint Online, OneDrive, and the M365 Power Platform
- Strategized and implemented enterprise-level SharePoint Online, Power Platform (PowerApps, Power Automate, Power BI, Virtual Agent), and OneDrive for Business as key collaboration platforms
- Successfully designed and deployed On-Prem Data Gateway server clusters for Power Platform and SPSE Farms at an enterprise scale
- Developed automation scripts to streamline the creation of Power Platform environments
- Extensive experience implementing and maintaining M365 solutions that align with organizational business goals
- Led the successful migration of Enterprise On-Prem SharePoint 2013 to SharePoint Online using tools like AvePoint Fly and Sharegate
- Designed and delivered multiple enterprise applications using PowerApps and created business reports in Power BI
- Integrated Okta for Identity and Access Management (IAM) at an enterprise level
- Designed and implemented robust security measures within the M365 environment to prevent unauthorized access, data breaches, and security threats
- Expertise in DevOps strategy design and implementation, ensuring alignment with business objectives
- Extensive knowledge of CI/CD pipelines for application and service deployment using tools like Jenkins, SonarQube, Trivy FS Scan, Docker, Azure Kubernetes Service (AKS), and AWS EKS
- Led the design and deployment of serverless web applications in AWS using S3 Bucket, CloudFront, Route53, Lambda functions, and DynamoDB
- Proficient in implementing Infrastructure as Code (IaC) through AWS CloudFormation and Terraform for automating AWS resource deployment and management
- Adept in deploying highly available, fault-tolerant web applications and static websites in AWS
- Collaborated with the Ansible Tower team to automate the management of Windows servers, including SharePoint, by automating configuration items
- Automated the deployment and configuration of cloud-based infrastructure to optimize efficiency
- Defined strategies to monitor and optimize system performance through tools and automated dashboards
- Worked closely with architects to develop and maintain automation and orchestration scripts to enhance processes
- Partnered with development and operations teams to ensure application scalability and reliability
- Collaborated with the security and compliance teams to design and implement comprehensive security policies and procedures
- Contributed to troubleshooting and resolving system and application issues as required
- Collaborated with the M365 security and compliance team to deploy various IAM solutions, ensuring a stable and secure environment
- Assisted the Wells Fargo Enterprise Automation team in developing PowerShell scripts to automate manual administrative tasks
- Worked with the Azure AD team on implementing Privileged Identity Management (PIM) for enterprise-level access management for SPO and Power Platform admins
- Extensive hands-on experience with Azure Purview, including its implementation, configuration, and optimization
- Delivered multiple successful migration projects, including SharePoint On-Prem, SharePoint Online, and migrating InfoPath forms to PowerApps
- Designed and managed IAM solutions to reduce risk and maintain security across enterprise environments
- Engaged with Azure DevOps to enforce DevOps and SRE practices across projects, ensuring stable product releases and collaborating on SharePoint and Power Platform projects
- Specialized in the automated deployment of Azure WebApps infrastructure using IaC tools such as Azure Resource Manager/Bicep
- Partnered with the Splunk team to develop enterprise-level dashboards for SharePoint logging management
- Worked with teams to design and implement SCOM infrastructure servers for system monitoring
- Collaborated with internal and external teams to define and implement best practices for Site Reliability Engineering (SRE) operations, contributing to operational excellence
- Successfully completed the Wells Fargo SRE Bootcamp, a six-month intensive training program focused on SRE practices
- Extensive experience in change, incident, and project management, with a focus on effectively communicating changes and risks
- Actively collaborated with stakeholders to understand and deliver on project requirements
- Served as a Change Reviewer for various projects, ensuring adherence to project support protocols and best practices
Technical Architect
Tech Mahindra
04.2013 - 06.2015
- Acted as the technical escalation point for O365 implementation teams, quickly resolving emerging issues
- Served as a Project Lead to implement various projects from planning to execution using PRINCE2/PMP methodology
- Led a team of 20+ engineers that focused on the delivery of SharePoint migration projects(SharePoint 2010,2013,2016,SP Online)
- Successfully migrated 1.5k+ mailboxes from an Exchange on-premise solution to Exchange Online by Cutover Migration
- Successfully migrated On-Prem AD in to Azure AD within SLA
- Developed various SharePoint features and functionality that included workflows, custom web parts, BCS, SSRS, and SSIS
- Leveraged SSOM, CSOM, Rest API, Event Receiver, and LINQ during the development of SharePoint applications
- Skilled in site customization using SP Designer/JavaScript's
- Designed, planned, and implemented Microsoft Exchange 2013, Active Directory, and Exchange Online
- Constructed dashboards that utilized SSRS reporting and PowerPivot integration with SCOM databases for analytics
ITO Service Consultant
Hewlett Packard
08.2011 - 04.2013
- Served in a key role that defined and implemented strategies for SharePoint and SCOM server infrastructure management
- Provided SharePoint support to 9 clients as an integral part of the capability team at HP
- Efficiently managed change requests and problem tickets, adhering to ITIL processes and defined SLAs
- Automated administrative tasks and designed dashboards that streamlined workflows and boosted productivity throughout the team
Technology Analyst
Infosys Ltd.
04.2008 - 08.2011
- Deployed MOSS2007 for internal Infosys corporate employees as a document management system with complete datacenter setup
- Managed hardware procurement, project information gathering, and cross functional team coordination
- Led the SharePoint support team from an offshore location, effectively processing escalated issues
- Defined and implemented the Infosys Collaboration Platform (ICP) for internal and external employees
- Established the entire data center within predetermined SLAs
- Configured and monitored all Microsoft Windows Servers within the teams by installing Hyper-V, backend setup components, VLAN, and SCOM
- Orchestrated SAN storage monitoring and configuration for the infrastructure and in coordination with the Dell Hardware Support Engineer
Systems Engineer
Xyka Software
02.2007 - 04.2008
- Successfully completed the data center setup for the Xyka software
- Established and maintained Active Directory, Exchange, SharePoint, Juniper networking, hardware procurement, LINUX firewalls, SAN, and other applications as necessary
- Delivered outstanding support to users that included desktop troubleshooting, server configuration, and network issue resolution
- Gained proficiency in installing and configuring operating systems, hardware, storage, and network devices for the technology environment
- Effectively managed ticketing support for Active Directory, Exchange, networking, and desktop support for all end users
Desktop Engineer
Elogic Technologies
06.2006 - 02.2007
- Company Overview: [Client: MindTree]
- Served as a System Administrator for MindTree to support Active Directory, Exchange, and desktop applications
- Maintained proficiency in Active Directory, Exchange, SharePoint, hardware procurement, LINUX firewalls, SAN, and LINUX Administration
- Provided end-to-end IT support to users, which included desktop troubleshooting, server configuration for projects, and network troubleshooting
- Installed, configured, and maintained operating systems, hardware, storage, and network devices
- [Client: MindTree]
Education
Bachelor of Engineering - Electronics & Communications
University of Madras
05.2004
Skills
- Azure
- AWS
- GCP
- GitHub
- Jenkins
- Docker
- SQL
- DevOps
- Agile
- SCRUM
- Project Management (PRINCE2/PMP)
- Python
- C#
- PowerShell
- Ansible
- JavaScript
- JQuery
- Terraform
- Kubernetes
- JIRA
- SharePoint
- Grafana
- Prometheus
- Splunk
- ELK Stack
- Confluence
- MS-Project
- MSAccess
- Strong Written & Verbal Communication
- Presentation
- Stakeholder Management
- SharePoint Online
- Exchange Online
- Teams
- OneDrive for Business
- Power Platform
Certification
- Microsoft Azure Cloud Certified
- CKA: Certified Kubernetes Administrator
- Google Cloud Digital Leader certified
- M365 Certified Administrator Expert certified
- Azure DevOps Certified
- Power Platform functional consultant Certified
- SharePoint Administrator certified
- ITIL V3 Foundation certified
- PRINCE 2 Practitioner certified
- Certified Scrum Master
- Splunk Certified
- PMP Certified
Timeline
Technology Lead
Wells Fargo International Solutions Pvt. Ltd.
06.2015 - Current
Technical Architect
Tech Mahindra
04.2013 - 06.2015
ITO Service Consultant
Hewlett Packard
08.2011 - 04.2013
Technology Analyst
Infosys Ltd.
04.2008 - 08.2011
Systems Engineer
Xyka Software
02.2007 - 04.2008
Desktop Engineer
Elogic Technologies
06.2006 - 02.2007
Bachelor of Engineering - Electronics & Communications
University of Madras
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